STEP UP. STAND OUT. SUPPORT YOUR TEAM

Join us at Caremark Pulborough as a Field Care Supervisor (also known as Care Supervisor, Care Team Leader). Be the go-to person your team can count on. You’ll keep care standards high, solve problems on the spot, and inspire your Care Assistants to deliver their very best every time.

OUR EXPECTATIONS OF YOU✅

We’re looking for someone who is values-driven, an excellent communicator, highly motivated, and well-organised, with strong leadership skills and a genuine passion for delivering high-quality, efficient care.

• At least 2 years’ experience in a care setting (home care preferred)
• Minimum of Level 3 Health & Social Care qualification
• A full UK driving licence
• Participate in the out-of-hours on-call rota to respond to emergencies and ensure service continuity
• Strong written and verbal communication skills
• Compassionate and calm under pressure
• Confident using Microsoft Office, care planning and other systems (Access/People Planner)
• Live no more than a 20 minute drive from Horsham
• Knowledge of CQC standards and regulatory compliance
• Knowledge of safeguarding protocols and incident reporting procedures.

What We Offer✅

• £25,000 – £28,000 per year (based on experience)
• Company car, mobile phone, laptop and tablet
• Paid mileage & fuel allowance
• Refer a friend bonus
• Paid annual leave
• Fully funded Level 5 Health & Social Care qualification
• Pension scheme
• Employee of the month/long standing service awards
• A varied and meaningful role that offers personal development and the opportunity to build leadership experience
• A welcoming, supportive team culture where you’re never left to face challenges alone

ABOUT THE ROLE✅

• Carry out care reviews, needs assessments and risk assessments with compassion and clarity
• Create tailored person-centred care plans
• Support and mentor Care Assistants in the field
• Be a visible, approachable leader who sets the tone for quality and consistency
• Handle rota cover, emergencies and spot checks with professionalism and warmth
• Ensure care delivery is safe and in line with customer preferences
• Work closely with outside agencies, health professionals, and community stakeholders
• Collaborate with the office team to problem-solve and improve service delivery
• Keep care documentation clear, up to date and compliant.
  Field Care Supervisors are responsible for the efficient running of their own specific, defined areas and should vary their hours of work in order to effectively monitor and support all Care assistants and customers. Field Care Supervisors should spend approximately 95% of their working week in the field with the remaining 5% being spent in the office in order to complete the necessary administrative duties.