Field Claims Specialist II

at  Red River Mutual

LOCATION: Brandon, Dauphin, or Parkland area, MB
SCHEDULE: Full-time
REPORTS TO: Claims Manager or Claims Supervisor

QUALIFICATION AND SKILLS:

• High school diploma
• Post –secondary education considered an asset
• Chartered Insurance Professional (CIP) designation or willingness to work toward
• Minimum 1 year field adjusting experience or 2 years underwriting/insurance sales experience.
• Experience in the customer service industry, farming, building construction, or roofing considered an asset.
• Proven teamwork, relationship management and collaboration skills
• Strong written and oral communication skills
• High level of emotional intelligence and interpersonal skills in stressful situations
• Exceptional analytical, problem solving and decision-making capabilities
• High level of organization and attention to detail
• Advanced negotiation and conflict management skills
• Proficient computer skills and experience with Claims Connect, Mobile Claims, Xactware, and Guidewire
• Solid understanding of building construction/renovation techniques
• Ability to handle fluctuating workloads and demanding timelines
• Valid class 5 driver’s license
• Comfortable working at heights
  We thank all applicants for their interest; however only those selected for an interview will be contacted.
  Accommodation for applicants with disabilities is available upon request any time during the recruitment process. Our Accessible employment policies and practices are available on request and in accessible formats. Applicants with disabilities can request accessible formats of communication and/or request an alternative method of applying for a position by contacting humanresources@redrivermutual.com or 1-800-370-2888 (toll free)

Working within predetermined authority levels and under the direction of the Claims Manager, this position investigates, evaluates, and negotiates low to moderate commercial and residential property and casualty insurance losses reported by Red River Mutual Policyholders. This position is responsible for communicating with policyholders, licensed insurance brokers and other various stakeholders to achieve an efficient and fair resolution to all assigned claim files.