Field Diesel Technician at RoadBuilders Machinery and Supply Co., Inc.

Kansas City, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Diagnostics, Troubleshooting, Repair, Machine Evaluation, Customer Service, Hydraulic Schematics, Electrical Schematics, Microsoft Programs, Detail Oriented, Self-Motivated, Communication Skills, Valid Driver's License, Background Check, Drug Screen, Hand Tools

Industry

Construction

Description

Job Details Job Location: KANSAS CITY, KS 66105 Position Type: Full Time As a Field Service Technician, you play a key role to our excellent customer service satisfaction reputation. You will travel to an assigned customer within a designated territory and provide timely and accurate repairs on all brands of heavy machinery. This will include troubleshooting, machine evaluation, repair, testing, and documentation. You will report to the service manager. About Us RoadBuilders is the premier Komatsu and Takeuchi dealer in the Midwest. We are a second-generation family-owned company that strives for service excellence, unmatched customer service, and second to none employee satisfaction. With six locations covering four states, we offer a wide range of machinery to our customers and exciting opportunities to work, grow and succeed. Come join our dedicated team and be a part of a growing company! Compensation and Benefits Competitive pay Health, dental and vision insurance Company paid short term disability Company paid basic life insurance Supplemental term life insurance and long term disability 401k with company match Paid time off 8 paid holidays Company uniforms and laundry service provided Safety glasses and boot reimbursement Annual tool reimbursement Continued education, manufacturer hands-on and web-based training Career advancement opportunities Essential Duties and Responsibilities Perform field diagnostics, troubleshooting, and appropriate repairs on Komatsu, Takeuchi, Bomag, NPK, Gradall, Metso equipment with little to no direct supervision Reference and interpret service, parts, and diagnostic software to determine problems/malfunctions and to verify repair specifications and parts needed Meet time requirement guidelines Escalate unresolved issues to Technical Communicators for further research and assistance Accomplish repair by following parts ordering process, completing service reports, and giving appropriate verbal or written communications Model safe work habits and always abide by all safety policies and procedures Maintain service truck in working condition and keep it clean Exhibit a professional appearance and demeanor with customers, managers, and colleagues Perform other duties as assigned Qualifications and Experience Required Skills and/or Qualifications Ability to read complex hydraulic and electrical schematics Proficient with a laptop computer and Microsoft programs (Excel, Word, Outlook etc.) Ability to write and communicate in English effectively Strong customer service skills Self-motivated with a can-do attitude Detail oriented Must hold a valid driver’s license with a clean driving record Must pass a background check and drug screen Must provide your own hand tools required to perform work efficiently Working Conditions Ability to carry, push, and lift up to 60lbs Ability to climb and stand for extended periods of time Able to work in all types of weather conditions (heat, cold, wind, rain, dust, and dirt) Travel as assigned for training or to perform work at other locations, with possible overnight stays when required Education and Experience High school diploma or GED A minimum of 4 years of successful hands-on experience or equivalent combination of technical training and in shop experience in Heavy Equipment repair, Komatsu and/or Takeuchi experience preferred Experience driving a Class 4 or higher vehicle This job description is intended to convey information essential to understanding the scope of the job and general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, duties and responsibilities or working conditions associated with the job. This job description is not an employment contract. RoadBuilders reserves the right to modify job duties and/or job descriptions at any time to meet the needs of the business. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

Responsibilities

The Field Diesel Technician is responsible for performing diagnostics, troubleshooting, and repairs on various heavy machinery brands. This includes documenting repairs and maintaining communication with the service manager and customers.