Job Title: Field Engineer 3 (1685)
Location: Washington, DC 20001
Job Duration: 6 months contract
Schedule: Shift start time and end time? 8-5 M-F + afterhours stand-by
Description:
Job Profile Summary:
Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Must Have:
Desktop/Laptop Repair
Laptop/ Desktop server experience
Mac (MONTEREY, VENTURA, SONOMA) AND WINDOWS OS EXPERIENCE IN A PROFESSIONAL SETTING
Nice to Have:
Customer Facing Service, Windows 10/11 skills, MAC skills

Key Responsibilities:

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.

Job Type: Contract
Pay: $21.00 - $25.00 per hour

Application Question(s):

• If interested, please leave your email, contact number and best time to reach you

Experience:

• Desktop/Laptop Repair: 2 years (Preferred)
• Mac(MONTEREY, VENTURA, SONOMA) & WINDOWS OS: 2 years (Preferred)

Work Location: In perso

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs