Field Engineer at Audio Enhancement

Apopka, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Commissioning, Training, Contractor Management, Customer Service, Project Quoting, Design, Server Installation, Head-end Hardware Installation, Site Surveys, Relationship Building, Technical Support, Network Troubleshooting, AV Knowledge, Networking Knowledge, Communication, Troubleshooting

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Description At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers’ expectations, and build success through partnership, friendship, and trust—with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we’re looking for “lifers”—members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education. We are currently seeking a full-time Field Engineer for our Apopka, FL office. This person will need to be able to commission installed Audio Enhancement products, train how to use it, and manage contractors installing equipment. Needs to have excellent customer service skills as this position will be meeting with project managers, internal and external, upper staff within school districts. May also help walking schools to help quote and design projects. Duties include: Installation of servers and head-end hardware. Assist the Sales Engineering team with site surveys as needed. Build and maintain relationships with customers. Provide technical support to internal and external customers. Identifying network related issues on customers networks involving Audio Enhancement products. Provide support in the field and complete commissioning projects. Significant overnight travel is required - at least 75%. Requirements Strong AV and networking knowledge. Strong communication skills to work with internal and external parties. Ability to effectively troubleshoot over the phone, remote sessions, or email. Ability to work well as a member of a team, collaborating to find solutions. Strong customer service skills. Strong organizational skills. Strong trouble shooting skills. Must be authorized to work in the United States. Valid Driver's License. Compensation & Benefits: Hourly Wages Negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, matching 401k. To learn more about Audio Enhancement, visit www.AudioEnhancement.com For quick inquiries, contact hrshared@audioenhancement.com

Responsibilities

The Field Engineer will be responsible for commissioning installed Audio Enhancement products, training users on their operation, and managing contractors during equipment installation. Duties also include installing hardware, assisting with site surveys, building customer relationships, and providing technical support in the field.