Field Engineer II at Acuative Corporation
Cleveland, OH 44136, USA -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

23.0

Posted On

04 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Extensions, Networking Products, Console, Information Technology, Key Systems, Technology Platforms, Excel, Switches, Signage Systems, Saws, Routers, Servers

Industry

Information Technology/IT

Description

FIELD SERVICE TECHNICIAN

  • Full Time Positions include overtime, pay for travel and overnight stays, health insurance, dental & vision and 401k
  • All new hires will train and achieve two Certifications within 90 days of hire – CCT Data Center and CCT Route/Switch
  • Company Vehicle Provided
  • Daily Health & Wellness assessments, PPE and personal sanitizer is provided

PREFERRED QUALIFICATIONS

Candidates should possess many of the following KSAs:

  • Working knowledge of networking hardware and topologies
  • Familiarity with Cisco networking products and interfacing through Cisco CLI
  • Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support
  • Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers
  • Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment
  • Ability to provide configuration support for a variety of technology platforms through console and remote applications
  • Experience with LEC circuit identification and extensions
  • Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments
  • Ability to operate basic power tools – drills, saws, etc.
  • Work on ladders and lifts where required
  • Working knowledge of Microsoft Office applications (Excel & Word).
  • Ability to follow detailed job documents
  • Must be willing to travel within assigned region to meet customer SLAs
  • On-call, after hours, and weekend work may be required
  • Must possess a valid drivers’ license with good driving record

EDUCATION & CERTIFICATIONS:

  • Associates degree in Information Technology or equivalent experience
  • CompTIA, Cisco, Cabling, and PBX system certifications a plus!
  • Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH
  • Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative
Responsibilities

The position involves a variety of tasks including but not limited to:

  • Installation and maintenance of networking hardware including routers, switches, and WAP’s
  • Installation and maintenance of telephony equipment and circuits
  • Hardware break/fix support for Cisco UCS servers and Nexus switching equipment
  • Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems
  • Circuit extensions and structured cabling
  • Site surveys and site audits
  • Maintain company vehicle, inventory, and tools to departmental standards
  • Accurately and timely submission of all job-related documents and deliverables
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