Field Engineer II at Telsource Corporation

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Hardware, Structured Cabling, Cisco Equipment, Troubleshooting, Power Tools, Microsoft Word, Microsoft Excel, VoIP, PBX, Retail Technology, POS Systems, Digital Signage, Video Surveillance, Circuit Extensions, Site Surveys, Documentation

Industry

IT Services and IT Consulting

Description

Location: Miami, FL – South Florida Region Employment Type: Full-Time, Hourly (Overtime Eligible) ABOUT ACUATIVE Acuative is a leading independent provider of IT, network, and telecommunications field services across the United States. Our Field Services team plays a critical role in delivering high-quality installation, maintenance, and break/fix support while serving as the face of Acuative at customer sites. POSITION OVERVIEW The Field Service Technician II is a mid-level, customer-facing role responsible for installing, maintaining, and supporting network, server, and retail technology environments throughout the Miami and South Florida market. This role requires strong hands-on technical skills, independence in the field, and the ability to meet customer SLAs in a fast-paced environment. This is an hourly position and includes overtime, paid travel, and on-call responsibilities as required. KEY RESPONSIBILITIES * Install, configure, and support networking hardware including routers, switches, and wireless access points * Provide hardware break/fix support for servers and network infrastructure, including Cisco UCS and Nexus equipment * Install and support telephony systems (VoIP, PBX, and related circuits) * Deploy and support retail technology systems such as POS, digital signage, and video surveillance * Perform structured cabling, circuit extensions, and basic site surveys and audits * Accurately document work performed and submit all required job deliverables in a timely manner * Maintain company-issued vehicle, tools, and inventory to company standards REQUIRED QUALIFICATIONS * Working knowledge of network hardware, basic network topologies, and structured cabling standards * Hands-on experience installing and supporting IT and retail technology hardware * Familiarity with Cisco networking equipment and basic CLI interaction * Ability to troubleshoot hardware across networking, servers, and endpoint systems * Comfortable using basic power tools and working on ladders or lifts when required * Proficiency with Microsoft Word and Excel * Ability to follow detailed job documentation and procedures * Willingness to travel throughout the South Florida region to meet customer SLAs * Availability for on-call, after-hours, and weekend work as needed * Valid driver’s license with a clean driving record PHYSICAL REQUIREMENTS * Ability to lift and carry up to 50 lbs * Ability to stand, bend, climb, and work in various customer environments * Reasonable accommodations may be made in accordance with applicable laws EDUCATION & CERTIFICATIONS * Associate degree in Information Technology or equivalent hands-on experience * CompTIA, Cisco, cabling, or PBX certifications are a plus * Selected candidates will attend a one-week hardware training course at Acuative’s Global Technology Center in Strongsville, OH * Cisco CCT Route/Switch and CCT Data Center certifications are required within 90 days of hire (Company-paid training, study resources, and exam fees provided)

Responsibilities

The Field Engineer II is responsible for installing, maintaining, and supporting network and retail technology environments. This includes providing hardware support, performing structured cabling, and documenting work performed.