POSITION SUMMARY

The Field Engineer 3 will be responsible for installing, repairing, and providing technical maintenance for hardware and software products, primarily at customer premises. This role requires advanced troubleshooting skills, customer interaction, and the ability to work collaboratively with technical teams to ensure seamless service delivery. The ideal candidate will have strong technical expertise, excellent problem-solving abilities, and a commitment to customer satisfaction.

QUALIFICATIONS & REQUIREMENTS

• Experience: Proven Field and/or Desk Side support experience (years to be specified by candidate).
• Certification: CompTIA A+ Certification (required).
• MAC Experience: Professional-level MAC OS troubleshooting and maintenance experience (details to be provided).
• Age Requirement: Must be at least 18 years of age.
• Other: Must provide contingency plan in case of transportation issues.
• Previous Employment Check: Disclose any prior work with Unisys (contractor or FTE).
  Job Type: Contract
  Pay: $21.00 - $25.00 per hour
  Work Location: In perso

• Provide advanced-level Field Engineering support for large and complex client environments.
• Take full ownership of onsite service activities from start to finish.
• Perform advanced maintenance and low-complexity installations for a wide range of products.
• Deliver technical feedback on equipment, systems, and processes to improve service quality.
• Utilize advanced diagnostic tools and technical knowledge to resolve client issues.
• Conduct scheduled installations and preventive maintenance.
• Schedule service activities and maintain all required administrative documentation.
• Ensure customers understand product functionality and are satisfied with service delivery.