Job ID: 2508637
Location: BARKSDALE AFB, LA, US
Date Posted: 2025-08-14
Category: Engineering and Sciences
Subcategory: Field Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Description
SAIC is seeking Field Service Engineers (FSE) to support the Medusa Sustainment project, which is a U.S. Air Force solution for defense against small unmanned aerial systems (s-UAS). The Medusa System of Systems is the U.S. Air Force’s solution for defense against small unmanned aerial systems (s-UAS) utilizing a government-owned Medusa Command and Control (Medusa C2), which allows for a plug-and-play selection of Passive and Active Sensors, Electronic and Kinetic Weapon Systems, as well as the insertion of a variety of Fusion, Association, Threat and Combat ID Algorithms. The Medusa C2 supports fixed base, portable, mounted and handheld operations. The Medusa Team supports the United States Air Force C-sUAS programs worldwide.

Job Responsibilities:

• Provide field engineering and technical support services to maintain and sustain fielded C-sUAS systems, equipment, and software at all identified locations.
• Install, operate, maintain, and troubleshoot a program of record software application and integrated radios and hardware components.
• Perform troubleshooting, fault isolation, and repair to the LRU level for all fielded systems authorized at his/her level before elevating to the next higher-level of maintenance.
• Prepare systems for operation, including system software loading, operator training, and final system operational checks.
• Assist in coordinating the packaging and Return Material Authorization process of non-mission capable systems or equipment to the next higher-level maintenance facility (i.e., SAIC AF C-sUAS Regional Support Center (RSC) in Huntsville, Alabama).
• Provide technical support for Airmen both on-site and telephonically.
• Conduct training as needed.
• Support the program Help Desk as required.
• Conduct scheduled equipment inventories.
• Install software maintenance releases and/or hardware upgrades.
• Participate in weekly FSE meetings (prepare site status slides).

Qualifications

• Security+ certification.
• Active DoD Secret Clearance required
• Experience with tactical networks and troubleshooting.
• In field operator training.
• Troubleshooting of computer systems and networks.
• Ability to effectively prioritize and execute tasks in high-pressure environments.
• Able to work independently and efficiently with short term deadlines.
• Willingness to travel (10%).

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree and 3 years experience or;
• Associate’s degree and + 7 years related experience or;
• High School Diploma and 9+ years related experience.

DESIRED SKILLS:

• Microsoft Office Suite (PowerPoint, Excel, Word).
• Familiarity with personal computers, switches, routers, Internet Protocol (IP) addressing, network topologies, and troubleshooting procedures.
• Basic operational knowledge of VMware ESXi/VMware Infrastructure software suite.
• Experience in the operation and maintenance of Radar systems.
• Experience in the operation and maintenance of Electronic Warfare (EW) systems.
• Experience in the operation and maintenance of EO/IR camera systems.
• Wireshark data captures.
  Join SAIC and contribute to a critical mission supporting the United States Air Force’s defense initiatives

• Provide field engineering and technical support services to maintain and sustain fielded C-sUAS systems, equipment, and software at all identified locations.
• Install, operate, maintain, and troubleshoot a program of record software application and integrated radios and hardware components.
• Perform troubleshooting, fault isolation, and repair to the LRU level for all fielded systems authorized at his/her level before elevating to the next higher-level of maintenance.
• Prepare systems for operation, including system software loading, operator training, and final system operational checks.
• Assist in coordinating the packaging and Return Material Authorization process of non-mission capable systems or equipment to the next higher-level maintenance facility (i.e., SAIC AF C-sUAS Regional Support Center (RSC) in Huntsville, Alabama).
• Provide technical support for Airmen both on-site and telephonically.
• Conduct training as needed.
• Support the program Help Desk as required.
• Conduct scheduled equipment inventories.
• Install software maintenance releases and/or hardware upgrades.
• Participate in weekly FSE meetings (prepare site status slides)