At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.

POSITION SUMMARY

As a Floorcare Machine Field Engineer, you will be responsible for repairing and maintaining floorcare machines at customer sites across South West.

EXPERIENCE, KNOWLEDGE & SKILLS

• Full Driving Licence (Essential).
• Ability to travel across south west / south Wales areas and live within 30 miles of Bristol (Essential).
• A background in electrical or mechanical repair (such as cars, electrical wheelchairs, forklift trucks, motorcycle mechanic, white-goods, boiler repair, etc.) (Essential).
• Focus on quality and service excellence.
• Ability to work independently and on own initiative.

• Attend breakdowns and maintenance visits on customer sites.
• Deliver high levels of customer service to internal and external customers.
• Monitor and maintain van stock levels to ensure a positive first-time fix rate.
• Minimise machine downtime by utilising remote diagnosis and remote fix options.
• Participate in all training provided to ensure skill levels.
• Maintain PPE and ensure a safe working environment.
• Plan efficiently and work in the most productive way.
• Keep salesforce updated and communicate with Planning team for parts, incomplete jobs etc.