Field Engineer Team Manager at SAIC

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

0.0

Posted On

12 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Technical Services Analysis, Field Engineering, System Integration, Network Configuration, Troubleshooting, Tactical Communication Technologies, Customer Liaison, Project Management, Hardware Upgrades, Software Maintenance, Diagnostic Testing

Industry

Defense and Space Manufacturing

Description

SAIC is seeking a highly skilled and experienced Supervisor, Technical Services Analyst and Field Support Engineer to join the SAIC Datalink Group. This Field Engineer leader will be based ON-SITE at our Mission Valley office in San Diego, CA. You will work directly with Datalink Subject Matter Experts (SMEs) to provide critical support across multiple Department of Defense (DoD) programs. In this role, you will lead a diverse team of Technical Service Analysts, remote Field Service Engineers, and Subject Matter Experts who provide essential support to customers in the field and across various programs. You will be responsible for managing, coordinating, and optimizing team performance in alignment with the goals and requirements of a dynamic mission-focused organization. ________________________________________ JOB DUTIES: In collaboration with JRE SMEs and senior leadership, you will focus your efforts on ensuring successful execution of operations for the following programs: •Joint Tactical Extension Program (JTEP) •Link 16 Alaska •Pocket J •Joint Range Extension Support to 609 ACOMS at Shaw AFB Your key duties include: 1. Leadership and Management: •Supervise and mentor a team of onsite Technical Services Analysts, remote Field Service Engineers, and SMEs. •Train and support team members, ensuring technical proficiency, professional growth, and successful collaboration. •Monitor and evaluate team performance, implementing and improving resource distribution and operational workflows. 2. Customer and Program Support: •Oversee the installation of software maintenance releases, hardware upgrades, system integration, training and diagnostic testing for resolving product and performance-related challenges. 3. Field Support and Customer Liaison: •Provide oversight and integration support for hardware and software products, network configurations, and new system initiatives. •Collaborate with customers and senior-level leadership, resolving complex technical support issues and identifying product improvement opportunities. 4. Training: •Plan, prepare, and conduct team training and on-the-job demonstrations to support skill development and team alignment. SAIC® [http://www.saic.com/] is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com [http://www.saic.com/]. For ongoing news, please visit our newsroom [http://www.saic.com/who-we-are/newsroom/].

Responsibilities

Lead and mentor a diverse team of technical analysts and field engineers to support DoD programs. Oversee the installation, integration, and maintenance of hardware and software products while coordinating with senior leadership and customers.