Field Engineer (With Emphasis on QT Imaging) at NXC Imaging

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Installation, Troubleshooting, Calibration, Preventative Maintenance, Customer Relations, Diagnostic Imaging, Microsoft Office, Hand Tools, Power Tools, Interpersonal Communication, Organizational Skills

Industry

Medical Device

Description

About the role NXC Imaging is a service provider of capital diagnostic imaging equipment. We currently have an open position for a Field Service Engineer (FE) in the Minneapolis area of Minnesota. This role will have an emphasis on QT Imaging. The FE will install, troubleshoot, calibrate, and complete preventative maintenance of the equipment at NXC customer sites. This is a field-based position. We are looking for a candidate in the Minneapolis, MN area. What you'll do Install diagnostic imaging equipment effectively and efficiently. Assist/perform preventive maintenance and calibrations per equipment specifications and standards. Interact with customers to identify customer issues/needs, maintaining excellent customer relations. Properly troubleshoot, diagnose and service multiple products in one or more modalities. Answer technical and applications questions for internal and external customers and escalate to appropriate person if necessary. Improve personal productivity by enhancing product knowledge and skill set through formal and on the job training. Provide accurate and timely service reports, part orders, part returns, timecards, and expense reports and all other required reports. Respond to colleagues in a timely manner with ordinary courtesy (Service Support, Finance, Sales, etc.); maintain frequent contact with manager to present information or recommendations. Qualifications Education Two-year post-secondary degree or certificate in electronic technology or equivalent training. Experience Minimum of three years work experience, preferably in digital imaging field or experience in a specific modality. Experience servicing diagnostic imaging equipment is preferred, experience with CT a plus. Skills Computer proficiency with Microsoft Office products. Demonstrated ability in the use of hand and power tools. Excellent interpersonal, organizational, and communication skills. Must be a self-starter who is able to work both independently and in a team environment, willing to travel overnights as needed, and be available for calls during off-hours. Abilities Perform specialized or technical work with unclear guidelines. Work is often analytical and involved, requiring judgment where polices and methods are not well-established. Ability to independently lift and carry up to 50 pounds. Must have and maintain a valid driver's license and clean driving record. Benefits Excellent and very affordable medical insurance benefits with employer-paid Health Reimbursement Account (HRA) Company-paid insurances: Life & Accidental Death & Dismemberment, Short & Long-Term Disability, Dental Voluntary insurance benefits: Flexible Spending Account (FSA), Vision, Long-Term Disability buy-up, Legal insurance, Identity Theft Protection, Accident, Critical Illness 401(k) Savings Plan with up to 4% Company match PTO, as well as 16 hours of paid-volunteer time annually 9.5 Company holidays Employee Assistance Program

Responsibilities

Install, troubleshoot, calibrate, and perform preventative maintenance on diagnostic imaging equipment at customer sites. Maintain excellent customer relations and provide accurate technical service reports and documentation.