Field Execution Analyst at Novartis

Ramallo, Buenos Aires, Argentina -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crm Platform Administration, Data Integrity, Data Analysis, Reporting, Kpi Tracking, Request Resolution, Logistics Management, Technical Complaint Reporting, Salesforce, Microsoft Automate, Ms Lists, Copilot, Rpa Tools, Sharepoint, Power Automate, Ms Office

Industry

Pharmaceutical Manufacturing

Description

Job Description Summary At Novartis Argentina we have #PassionForTransformingLives. We lead with passion the evolution towards an equitable and sustainable healthcare system, empowering local talent, and refining the formula to support patients in transforming their lives. We do this by focusing on our People, fostering Mastery at work and embracing the Evolution of our model. The Field Execution Analyst will act as the main point of contact for the field force (REPs, MSLs) addressing their requests and providing essential support on CRM platform use. Additionally, this role will ensure data entry integrity, executing strategic decisions to be made based on accurate data, and will support the business by fulfilling different data needs of field execution and respective KPIs. Job Description Major Accountabilities: Administrate and update the CRM platform, participating in the implementation of new functionalities. Propose and implement data cleaning activities, ensuring the integrity of the database. Working close with Data Architecture team. Generate and analyze CRM information reports and present data & insights to FLMs and brand teams. Implement and follow up tracking KPIs that facilitate data-driven decision-making. Resolve requests related to the use and management of the CRM. Manage field force request or platform issues, ensuring timely resolutions. Administrate the logistics of free of charge products delivery process. Ensuring excellence in customer experience. Collaborate with different areas to ensure the correct implementation and use of the CRM and participate in strategic projects in the Business Excellence & Execution area. · Reporting technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt Technical Skills and specifications: Completed or ongoing (advanced) university studies, preferably in engineering, economic sciences or related fields (mandatory). Knowledge of CRM platforms (Salesforce desirable) Knowledge of Microsoft Automate, MS Lists, Copilot and RPA tools (e.g., SharePoint, Power Automate) is desirable High proficiency in MS Office, Excel and PowerPoint (mandatory) Intermediate/Advanced oral and written English (mandatory). Data visualization tools (Desirable Power BI) Other desired Competencies: Proactive person, resolute with critical thinking. Deadline-oriented with prioritization abilities. Effective team player with strong collaboration skills and the ability to work with different roles within the organization. Analytical profile with attention to detail and independent working skills. Ability to handle multiple tasks simultaneously Skills Desired Administrative Assistance, Adobe InDesign, Advertising Campaigns, Business Networking, Communication Skills, Curious Mindset, Customer Retention, Digital Marketing, Email Marketing, Marketing Collateral, Marketing Communications, Marketing Plans, Mobile Marketing, Press Releases, Social Media, Sop (Standard Operating Procedure), Trade Shows Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .

Responsibilities

The Field Execution Analyst will serve as the primary contact for the field force, supporting their requests and providing essential assistance with the CRM platform, while also ensuring data entry integrity for strategic decision-making. This role involves administering and updating the CRM, generating analytical reports, implementing data cleaning activities, and managing the logistics for free-of-charge product delivery.