JOB SUMMARY

The Field Experience Coordinator works in the Admissions department implementing Ecology Project International’s marketing, recruitment, and sales strategies and collaborating with program offices to coordinate visiting student courses at US and international field sites. This position is responsible for forming and maintaining partnerships with teachers and schools, supporting student recruitment and enrollment, and acting as a liaison between EPI’s program offices and school groups. The Field Experience Coordinator is also empowered to identify new and creative ways to engage co-workers to cultivate an environment true to our core values: Protect and restore the natural world; personal growth and collective change; inclusion and diversity; commitment to local communities.

QUALIFICATIONS

Required:

• Bachelor’s degree or 2 years of sales experience
• English language fluency
• Enthusiasm for teamwork and a goal-oriented attitude
• High degree of organization, persistence, and attention to detail
• Ability to cultivate strong and lasting relationships
• Excellent written and verbal communication skills
• Ability to work independently
• Excellent time management skills, including the ability to simultaneously complete discreet projects while maintaining quick response times for existing accounts & new leads
• Ability to exercise sound judgement and apply professional, common-sense solutions to everyday challenges
• Good humor
• Commitment to the mission and goals of EPI

Preferred:

• Degree in sales, marketing, communication, or science education
• Spanish language fluency
• Experience with experiential education, inquiry-based learning, and/or classroom teaching
• Experience living and working in Latin America, especially Mexico, Belize, Costa Rica and/or Ecuador
• Experience with CRM systems
• Experience with collaborative project management programs like Asana, Teamwork, or Trello
• Experience with graphic design programs like Adobe Creative Cloud or Canva
• The ideal candidate will be confident, outgoing, well-spoken, creative, and motivated

Direct Marketing & Sales (40%)

Outreach and sales

• Manage 10,000+ leads during two annual marketing campaigns
• Cultivate and manage relationships with new schools, teachers, organizations, and students
• Negotiate partnership terms and develop institutional engagement strategies
• Customize marketing materials and provide recruitment support to teachers on an ongoing basis
• Utilize incentives, scholarships, and special offers to recruit student participants to enroll in EPI’s field-science programs
• Maintain e-mail and phone communication on a regular basis to all managed accounts and leads
• Assist in preparation, execution, and follow-up for new lead acquisitions

Informational & Recruitment Events

• Plan, promote, and host informational events for students, parents, and teachers in person or through video conference
• Answer questions about EPI’s methods, enrollment process, academic content, and course logistics

School visits & Conferences

• Make travel arrangements, plan logistics, and co-develop materials for recruitment events

Program Support (30%)

Course coordination

• Create season calendars and schedule groups for 7-15 day field courses at all EPI program sites
• Maintain regular communication with program offices regarding itineraries, scheduling, course activities, research projects, lodging, and curriculum
• Gather and provide group information to program offices prior to course and solicit post-course feedback on experience and preparedness

Airfare coordination

• Work with Participant Experience team and external travel organization to schedule and purchase air travel for 200+ participants within the site-specific parameters

Teacher Fellowships

• Review application and help select 30-50 teachers to participate in annual teacher fellowship courses
• Prepare 10-15 teacher fellows for their field course
• Participate in an annual 8-day teacher fellowship course to build relationships with new schools and increase student recruitment

24 Hour Phone

• Periodically serve as Duty Officer on the 24 hour/ERS cell phone and provide support as an incident responder

Administrative Support (30%)

Customer Service

• Address inquiries and concerns from teachers, students, families, and other prospective participants
• Coordinate with the Participant Experience team on paperwork and payment collection

Systems Support

• Maintain participant database by updating pages, adding new information, and tracking communication
• Contribute to cross-functional efforts to refine communication, marketing, or enrollment systems

Marketing Support

• Assist in annual update of key external marketing collateral
• Support the Marketing Manager through integrated marketing and recruitment campaigns

Special Projects & Other Tasks

• Help facilitate additional responsibilities based on team needs and personal interest, examples include managing our individual student travel engagement, awarding & reporting on financial aid and scholarships, course evaluation reporting, college credit facilitation, staff engagement & retreat planning.
• Other tasks as assigned by supervisor