Field Liaison Officer at AIA

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Patient Assistance, Documentation, Data Entry, Interpersonal Skills, Problem Solving, Team Collaboration, Medical Knowledge, Customer Service, Attention to Detail

Industry

Insurance

Description

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality. MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement. MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy: Responsible for assisting all members prior to admission or prior to any availment, during admission till discharge and post discharge. DUTIES & RESPONSIBILITIES• Check admitted members with the admitting section of each assigned hospital. • Reports admitted members with all the necessary details to the head office • Visits and explains to the admitted members: the benefits and limitations of his/her coverage. • Field Liaison Officers shall inform the required documents and discharge process of the said hospital. • Gathers the necessary information with regard to the member's availment through patient's charts and attending physician. • Issued letter of authorization for admitted members at assigned for each covered availment and personally makes the confined member sign the said issued LOA. • Mediates with the attending physicians the concerns of the admitted members. • Assists admitted members during discharge • Encodes and updates the necessary information in the systems. • Updates all discharge details in MIMS and attaches all pertinent document in Juno within 2 days from date of discharge for Metro Manila/Calabarzon and within 3 days from date of discharge for provincial. • Accomplishes progress notes duly signed by patient daily. • Sends location to Team leader each time he/she transfers from home hospital to the other. • Sends itinerary from daily • Perform other task that may be assigned from time to time At MediCard, we believe that diversity and inclusion are essential to fostering innovation, collaboration, and growth. We are committed to creating a workplace where everyone, regardless of gender, race, ethnicity, age, sexual orientation, disability, or any other characteristic, feels valued and empowered to contribute their unique perspectives and talents. Our inclusive hiring practices ensure that we attract, hire, and retain the best talent from all backgrounds. We strive to provide equal opportunities for all candidates and promote a culture of respect, fairness, and transparency. We are dedicated to continuously improving our processes and policies to eliminate biases and barriers, ensuring that every employee has the support and resources they need to thrive. MediCard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join MediCard Now! You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA

Responsibilities

The Field Liaison Officer is responsible for assisting members throughout their hospital admission process, from pre-admission to post-discharge. This includes checking admitted members, reporting details to the head office, and mediating between members and attending physicians.