Field Line Manager at Johnson Controls

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Management, Customer Service, Team Development, Project Execution, Security Systems, Client Interaction, Operational Problem Solving, Manpower Planning, Budget Monitoring, Safety Audits, Health & Safety Management, Training Needs Identification, Appraisals, Negotiation, Influencing Skills, SIRA Regulations

Industry

Industrial Machinery Manufacturing

Description

What you will do Field Line Managers are pivotal in the ongoing coaching and development of a team of our skilled engineers. With a requirement of excellent communication and customer service skills along with people management and the ability to develop and manage a team, the successful candidate will be responsible for leading a team of successful service engineers in a very fast paced transactional environment. Manage Service Contracts Manage Retrofit Projects Interacting daily with clients to understand their needs and represent the company in the field. How you will do it Your expertise in large project executions and in-depth knowledge of security systems solutions in the Middle East region will be crucial. You will: Organize the day-to-day duties and operation of the team, resolve operational problems, deal with customers and liaise with other members of staff. Be responsible for the implementation of procedures for the execution of work, briefing instructions to the staff in a timely fashion and ensuring that best practice is exercised. Working with the planning team, plan and schedule manpower and equipment requirements for programmed jobs, guaranteeing that the jobs are completed within the specified time frame and budget allocated. Management and monitoring of engineers’ documentation to ensure both accuracy and expediency, including certifying timesheets for correct hour booking and appropriation. Conduct regular safety and quality audits on the Engineers and Sub-Contractors to ensure that the employees are using the correct equipment in the correct manner. Manage and monitor Health & Safety of allocated staff and Sub-Contractors, ensuring compliance with all legislation and Tyco’s Zero Harm policy is embedded. Identify training needs by means of regular assessment with the engineers to identify any shortfalls and encourage the development of the team. This includes conducting annual appraisals and the direct management of designated team of engineers. Proactively manage work in hand to ensure accuracy of forecast and job completion. Monitor and control allocated job budgets and justify variations to these. Manage customer relationships and minimize disputes whilst liaising directly with the Credit Control Department What we look for Required Bachelor's degree in Electronics and Communication Engineering or a similar discipline from a reputable university. Minimum of 10-12 years of project engineering experience in executing low voltage security systems. Recent leadership experience in the GCC region. Experience in handling multiple projects simultaneously. Excellent client-facing and internal communication skills. Solid organizational skills, including attention to detail and multi-tasking abilities. Strong interpersonal, negotiation, labor management, and influencing skills. Clear understanding of Security Industry Regulatory Agency (SIRA) regulations. Fluency in English and excellent email etiquette. Strong decision-making skills. Preferred Project management certification such as PMP. Experience working with Tier 1 Customers. Ability to converse and write in Arabic. Additional certifications related to contracts and project program management, such as MS Project. Certifications in various security system products. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Field Line Manager is responsible for the ongoing coaching and development of skilled engineers, leading the team in a fast-paced transactional environment while managing service contracts and retrofit projects. Key duties include organizing daily operations, resolving issues, ensuring procedural implementation, planning manpower, monitoring documentation accuracy, and conducting safety and quality audits.