Field Officer at NSW Government School Performance North
Blackmans Point, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

110271.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Early Childhood Education, Compliance Monitoring, Quality Assessment, Stakeholder Management, Communication Skills, Decision-Making, Report Writing, Regulatory Knowledge, Problem Solving, Organizational Skills, Autonomy, Cultural Competence, Pedagogy Implementation, Continuous Improvement, Child Safety, Community Engagement

Industry

Education Administration Programs

Description
The NSW Early Learning Commission is the new independent regulator of early childhood education and care services in NSW. We are dedicated to driving quality, safety, compliance and community confidence across the NSW ECEC sector by placing the safety, wellbeing, rights and best interests of children at the very centre of every decision and action.   Multiple ongoing and temporary opportunities are available in supportive and high performing teams across the state who work hard to ensure the high quality and safety of early childhood education and care (ECEC) services across NSW. Current vacancies exist throughout NSW regional north in locations such as Grafton, Armidale, Lismore, Port Macquarie, Coffs Harbour, Tamworth, Dubbo central west, Wagga Wagga and Albury A talent pool may be created through this recruitment process to fill anticipated vacancies in NSW regional locations over the next 18 months Competitive remuneration ranging from $99,938 to $110,271 plus super & annual leave loading.       About the NSW Early Learning Commission The NSW Early Learning Commission began operation as the independent regulator for early childhood education and care (ECEC) in New South Wales on 1 December 2025. We are responsible for regulating over 6,000 ECEC services across NSW to ensure they meet stringent standards of safety, quality, and compliance. We oversee these services to protect children’s health, safety and development through rigorous, ongoing assessments and compliance monitoring. The Early Learning Commission is dedicated to driving quality, safety, compliance and community confidence across the NSW ECEC sector. We place the safety, wellbeing, rights and best interests of children at the very centre of every decision and action. We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.     About the role   Field Officers draw on their expertise gained from working in ECE to work collaboratively with ECEC services to ensure the paramount safety of children, drive continuous improvement and deliver the best outcomes for children. Working as a Field Officer is rewarding, challenging and impactful – you can make a meaningful difference to the lives of children and their families.     The responsibilities include:   Undertake compliance and monitoring and quality assessment and rating audits of service providers to ensure continual performance uplift of the ECEC sector. Recommend a range of regulatory actions to ensure consistent adherence to policy and procedures, and proportionate regulatory responses to non-complaint services. Undertake relevant regulatory activities including site visits to support investigations of complaints and incidents and, where necessary, escalate matters to the Hub Coordinator and the Compliance and Investigations team. Maintain effective relationships with sector stakeholders and teams across the directorate to contribute to the delivery of planned objectives. Participate in hub groups to seek and provide information to enhance the knowledge and performance of the sector, and to inform policy and program development. Implement engagement, communication and capability development strategies to support continuous improvement in the sector. Apply sound decision-making skills in the preparation of quality evidence-based written reports, submissions and correspondence.   To learn more about the role of an Authorised Officer, please visit the Authorised Officer webpage, review the Authorised Officer fact sheet and download the role description.  This role requires travel as part of core duties. Please do not apply for field based roles if you are unable to regularly travel.      About you   ECEC sector experience in one or more ECEC service types, including implementation of ECEC pedagogy and programs Confident in interpreting and applying legislative requirements Knowledgeable in early childhood education frameworks and best practice Skilled in conducting quality assessments and preparing evidence-based reports Experienced in managing stakeholder relationships and communicating clearly Excellent verbal and written communication skills Ability to undertake regular short-term travel to meet business needs and flexibility to work at varied times within the bandwidth   Self-motivated, organised and able to work autonomously Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and ECE First Steps Strategy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.   Applicants will be required to declare and provide details of any investigation(s) that they have been subject to, at any time, personally as an employee of an Early Childhood Education and Care Service or as a Responsible Person.     Essential requirements of the role   A valid Working with Children Check clearance for paid employment A valid driver license as driving is an essential requirement of this role Degree or diploma or in the process of attaining a degree or diploma in a relevant discipline and/or relevant experience. For example Bachelor of Education (Early Childhood) or Diploma Early Education and Care  Demonstrated understanding of and commitment to the value of public education Regular travel, including overnights as needed to meet business needs; NSW Early Learning Commission is NSW wide.   Benefits Flexible working arrangements 35 hour working week Competitive pay/remuneration, salary sacrificing, employer’s contribution to superannuation and annual leave loading Flex leave entitlements, generous holidays & leave conditions Opportunities for advancement and mobility across the NSW Government to support your career growth   How to apply Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the essential requirements and capabilities of this role as well as providing answers to the pre-screening questions below.   Please also attach a copy of your relevant diploma or degree, along with an academic transcript if available.     Question 1: Describe how you have set goals for your own performance or that of a team you are currently working with?  What have you done in the past six months to ensure all goals are met? (300words)     Question 2: Describe a time where you had to make a difficult decision in your current role. What decision making skills did you apply? What was the outcome? (300 words)     Please refer to the Applicant’s Guide to Applying to assist you with your application.   If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.   All other applicants please submit your application by clicking ‘Apply Now’.   Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.   This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the Office of the Children's Guardian website for more information. Closing date: Sunday 18th January 2026 at 11:59pm.  Please note due to the NSW Government closedown period (Wednesday, 24 December 2025 – Sunday, 11 January 2026) applications for this recruitment will be reviewed commencing mid-January 2026. Additionally, enquiries will be responded to from Monday 12 January 2026.  For role enquiries please contact,  Kathy Dryden via kathleen.langley@earlylearningcommission.nsw.gov.au and for recruitment process enquiries please contact jenny.nguyen199@det.nsw.edu.au   We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.   A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months. 

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Responsibilities
Field Officers conduct compliance monitoring and quality assessments of early childhood education services to ensure safety and continuous improvement. They also maintain relationships with stakeholders and participate in policy development.
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