Field Onboarding Specialist I (AZ / Field-based) at FreedomCare

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

22.0

Posted On

27 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field-Based Role, DCW Certification, Communication Skills, Reliable Transportation, Self-Starter, Remote Work Discipline, Bilingual Spanish

Industry

Hospitals and Health Care

Description

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Field Onboarding Specialist for our Onboarding team in Arizona. This role requires fieldwork throughout the Phoenix metro area. Candidates looking to apply must either currently have a DCW (Direct Care Worker) certification or be willing to gain certification. Department & Position Overview: The Field Onboarding Specialist will assist the patient and Caregiver in obtaining an appropriate onboarding process. They will review identification documents, get all required paperwork completed and signed by the Caregiver and Patient, and will review the use of the App to clock in/clock out and review the work schedule. This position will also serve as a backup Caregiver in the event that a patient’s primary and secondary Caregivers are unavailable, and the patient has a critical need for service. This position will fill in to assure that the patient has the ADL/IADL care that is needed. Routine supervisory visits to the patients’ homes will also be required to review that appropriate care is being administered. Every Day You Will: Visit patients and caregivers in their homes Acquire signatures for necessary documents via a Surface Pro and iPhone Provide a brief orientation to ensure caregivers and patients are set up for their care plan Participate in State-wide, semi-weekly meeting with colleagues in Phoenix, AZ Ideal Candidate Will Possess: 1+ years’ experience in field-based role DCW certification Excellent written and verbal communication skills Your own reliable transportation and ability to travel as required A self-starter personality and the ability to work independently with minimal supervision Ability and discipline to work remotely as required Bilingual Spanish Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $18—$22 USD

Responsibilities

The Field Onboarding Specialist will assist patients and caregivers in the onboarding process, ensuring all necessary documents are completed and signed. They will also provide orientation and conduct routine supervisory visits to ensure appropriate care is administered.