Field Operations Executive at Dsquares

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Operations, Customer Service, Sales Support, Marketing Collaboration, Data Collection, Reporting, Problem Escalation, Database Management, Team Collaboration, Communication, Time Management, Attention to Detail, Analytical Skills, Relationship Building, Adaptability, Technical Skills

Industry

technology;Information and Internet

Description

Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experience that keeps customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions. With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers. Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that is redefining loyalty programs. More than rewards, we create experiences. And more than customers, we build advocates. About the Role: باعتبارك مسئول تشغيل، ستكون مسؤولاً عن إدارة العمليات الميدانية والإشراف عليها عبر المناطق المخصصة. ستعمل بشكل وثيق مع فرق المبيعات والتسويق ودعم العملاء لضمان العمليات السلسة وخدمة العملاء عالية الجودة. Key Duties & Responsibilities: القيام بزيارات يومية الى التجار المتعاقدين مع الطرف الاول. تنفيذ المهام الموكلة اليه من المدير المباشر فى خلال 48 ساعة. ملاء اسئلة الاستبيان مع موظفين الفروع العاملة بفروع التجار المتعاقد معاهم. تقديم تقارير إسبوعية عن الزيارات التى قام بها لفروع التجار. الحصول على بيانات كافة مدراء الفروع و ارقام الفروع الخاصة بالتجاروالتأكد من صحتها. تصعيد المشاكل المتواجدة لدى التجار اثناء تنفيذ خدمات الشركة الى المراقب المسؤول عنه بصورة يوميه. تحديث قاعدة بيانات الشركة. Required Skills & Abilities: درجة البكالوريوس في إدارة الأعمال أو مجال ذي صلة. يفضل الخبرة السابقة في العمليات الميدانية أو دور مماثل. Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team. Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages. Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events. Continuous Development: Expand your horizons through our commitment to learning and development opportunities. Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks.

Responsibilities

As a Field Operations Executive, you will manage and oversee field operations across designated areas. You will work closely with sales, marketing, and customer support teams to ensure smooth operations and high-quality customer service.