Field Operations Leasing Specialist at ROUNDHOUSE COMMUNITIES LLC

Boise, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leasing, Property Management, Sales, Customer Service, Coaching, Training, Operational Audits, Market Analysis, Pricing Strategy, Resident Retention, Fair Housing Compliance, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Problem-Solving

Industry

Real Estate

Description

Description About Us At Roundhouse, our mission is simple yet powerful: “Putting humanity into housing.” Founded in 2008, we are a rapidly growing developer and manager of diverse real estate projects, now operating in four states with more than 10,000 multifamily units and over $2B of assets under management. Our core values – Elevating the Built Environment, Pioneering Spirit, Belonging, and Future-Focused – guide how we approach every project and decision. We challenge the status quo by identifying emerging markets and trends that improve the lives of our residents and deliver strong results to our partners. We take a long-term view that prioritizes community building and cultivates pride in the places we build and cities we inhabit. Our culture is what makes Roundhouse unique. The qualities we share shape how we support each other and the experience we create for every resident: One Team – We put people first, work with humility, and celebrate wins together. Self-Starter – We take initiative, own outcomes, and push ideas forward with energy and purpose. Forward Thinker – We stay curious, embrace change, and explore better ways to serve our residents and partners. Commitment to Excellence – We set high standards, double-check details, and take pride in doing the work right. If you want to make a positive impact, thrive in a collaborative and fast-moving environment, and join a team that strives to improve every life we touch, we want to meet you. About the Role The Field Operations Leasing Specialist is a top-performing leader deployed to support properties during transitions, staffing gaps, or periods of operational need. In this role, they are responsible for managing and coordinating the leasing process for their assigned Roundhouse property. They act as the first point of contact for prospective tenants, providing information about the property, showing units, qualify prospects, and preparing lease agreements. As part of the broader Field Operations Team, they may assist with onboarding new office team members, supporting lease-ups, conducting operational audits, delivering one-on-one coaching to underperforming team members, and stepping in during critical periods to assist with stabilizing site operations and maintain continuity of service. All work must be carried out in compliance with Fair Housing regulations, employment law, and Roundhouse policies. Primary Responsibilities Support property transitions and takeovers by helping to establish core operational systems, aligning teams, and setting the stage for a successful launch that reflects Roundhouse values and performance expectations. Provide interim assistance at properties with open Leasing Consultant positions to ensure operational continuity. Support underperforming properties by identifying root causes of operational issues in collaboration with Field Operations Support Manager Deliver one-on-one coaching and training to underperforming on-site team members focused on operational execution. Serve as a field mentor and culture carrier for the broader Roundhouse team, modeling best practices, Core Values, and Team Norms. Analyze local real estate trends and market surveys and recommend tailored pricing strategies. Provide suggestions on and assist in the planning and execution of resident retention initiatives. Provide on-site leadership and operational support by assisting with leasing efforts, resident and prospect communication, and delivering exceptional move-in experiences as needed. Provide portfolio-wide recommendations by analyzing performance trends, identifying operational gaps, and implementing best practices to drive efficiency, consistency, and long-term excellence across all properties Collaborate with cross-functional teams to standardize processes, optimize resource allocation, and enhance overall operational effectiveness. Ensure that your community is adhering to city, state, and federal Fair Housing laws, and relevant city and state laws regarding resident screening, resident relations, general community operations, and marketing standards. Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment. Maintain a professional demeanor and always represent the company in a positive manner. Perform other related duties as assigned, in compliance with applicable laws and consistent with the essential functions of the role. Requirements Qualifications: Ability to travel up to 75% of the time based on portfolio needs. A minimum of one-year of Leasing Consultant experience with Roundhouse strongly preferred. A minimum of two years of sales experience strongly preferred. A minimum of two years of experience in onsite multi-family housing strongly preferred. Knowledge of applicable laws and regulations related to property management. Experience with property management software highly preferred (Yardi Voyager, RentCafe, AIRM, and CRM). Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Strong sales and customer service skills. Strong desire to lead in your role and the local community. Excellent communication, interpersonal, and problem-solving skills. Customer service oriented, with a high level of professionalism and integrity. Compensation, Benefits and Employee Perks This is a full-time position with competitive pay, comprehensive benefits, and unique perks designed to support our team’s well-being, growth, and sense of community. Health & Wellness Medical, including a zero-cost employee plan Dental and vision coverage Mental wellness program Gym membership stipend Financial Security 401(k) with employer match Company-paid life insurance Short-term and long-term disability coverage options Annual discretionary bonus Lifestyle & Culture Paid time off (PTO) and 9 company-paid holidays Paid maternity and parental leave Employee housing discount Cell phone stipend Alternative transportation allowance Monthly coffee coupon Perks at Work program Recognition & Growth Professional development support Peer recognition program Years of service awards Infinite possibilities program Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experience to apply.

Responsibilities

This specialist supports property transitions, fills staffing gaps, and coordinates the leasing process, acting as the primary contact for prospective tenants, showing units, and preparing lease agreements. They also assist with onboarding, lease-ups, operational audits, and providing one-on-one coaching to stabilize site operations.