Field Operations Manager (German-speaking) at Via

Passau, Bavaria, Germany -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

55000.0

Posted On

11 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Motivation, Operational Management, Shift Planning, Service Quality Improvement, Process Optimization, Data-Driven Decision Making, Calm Under Pressure, Personal Interaction, German Language Skills, English Language Skills, Class B Driver's License

Industry

Software Development

Description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. Together with the Dingolfing-Landau district, we have developed the “LanDi” into an established on-demand mobility service in the region. Since May 2025, we have also been operating the Mühldorf call bus, providing the district with a future-oriented transport concept in which trips are managed and bundled based on demand. Be part of the mobility transition in rural areas and strengthen our team! As a Field Operations Manager, you will take care of the day-to-day operations of our two services: “LanDi” in Dingolfing and the “Call Bus” in Mühldorf. You will ensure that passengers are reliably transported by our drivers. You will drive continuous improvements and have unique opportunities to help shape the future of passenger transport in the region. What you’ll do: You are the heart of the operations for our public transport services - “LanDi” in Dingolfing and the “Rufbus” in Mühldorf - and the first point of contact for our drivers. You take full operational responsibility for the day-to-day business and keep key performance metrics firmly in view. As a direct supervisor, you guide employees from onboarding through personal development and ensure efficient shift planning. You work closely with our central operations teams to continuously improve service quality and actively contribute to process optimization projects. Your ideas and drive are essential to making our services in the region better every single day. Who you are: You are an experienced leader who knows how to motivate and develop teams in an operational environment - ideally with experience managing shift-based staff. You enjoy personal interaction and are willing to be on-site at our locations most of the time (at least 3 days per week). This is essential for effectively managing our drivers and fostering a strong team culture. You remain calm under pressure and always find the right approach, whether in conversations with our drivers or external partners. You are characterized by a data-driven way of working and use key metrics as a compass for your decisions. You are accustomed to working in a fast-paced environment and bring a strong drive to implement positive change. Your German language skills are at least C1 level, and your English skills are at least B2 level. You hold a valid Class B driver’s license. Compensation and Benefits: The opportunity to become part of a global employer with over 750 mobility projects in more than 50 countries. Being part of a company recognized for its commitment to social impact. Trust and autonomy: we know the challenges we want to tackle, but you decide how to approach them -and we’re here to support you along the way. The salary range is between €40,000 and €55,000 per year, based on your experience, knowledge, and skills. We value fair and transparent compensation and have a system for continuous salary development and variable compensation that recognizes your performance. Urban Sports Club membership 30 vacation days per year We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1

Responsibilities

The Field Operations Manager is responsible for the day-to-day operations of the 'LanDi' and 'Call Bus' services, ensuring reliable transportation for passengers. They will also guide employees through onboarding and personal development while focusing on continuous service improvement.