KEY EXPERIENCE & CAPABILITIES:

• Engineering Degree in Instrumentation & Controls or Electronics & Controls or Equivalent
• 15+ years of relevant Industry Experience involving Field/Project Engineering,
• The last 5 years preferably spent as responsible for Customer Management / Project Management.
• Need to demonstrate ability to collaborate with teams across the businesses / functions and work in a highly matrix environment to deliver expected results

WHO WE ARE

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk

• The Field Operations Manager (FOM) will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories.
• The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process Solutions (HPS) team.
• This role is accountable for driving growth across all LSS service business modes through effective ISC SIOP planning, workforce planning (Labor SIOP) , Revenue & productivity planning and ensuring compliance with Honeywell and customer Quality and process framework
• Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.
• Provide exceptional support to customers, driving favorable NPS , acting as person in charge responsible to track and resolve any Customer escalations, issues or concerns.