Field Operations Technician (Part-Time) at The Looma Project

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

22.0

Posted On

23 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Troubleshooting, Installation, Maintenance, Detail-Oriented, Professionalism, Personability, Reliability, Self-Directed, Cable Management, Store Audits, Display Décor, Signage, Urgent Maintenance, Pilot Programs, Retail Rollouts, Tablet Displays

Industry

Advertising Services

Description

Position Description Looma is hiring a part-time Field Operations Technician (W-2) to support the installation and ongoing maintenance of our tablet displays inside retail partner locations. This role offers flexible, non-traditional hours that vary from week to week based on store needs, pilot programs, and rollout schedules—making it ideal for candidates seeking supplemental income, flexible work arrangements, or hands-on experience with a growing ad-tech company. As a Field Operations Technician, you are Looma’s face in the field. You’ll ensure our displays are fully operational, visually polished, and well-received by store teams. What You'll Do Prepare, install, and maintain Looma tablet displays in retail environments. Troubleshoot hardware and mounting issues, including on-site reboots, remounting tablets on shelves, and correcting cable management and power connections. Install and maintain display décor and signage. Perform routine store audits to ensure displays are online, clean, and operating at peak performance. Respond to and prioritize urgent maintenance requests. Support new pilot programs and large-scale retail rollouts. Who You Are We’re looking for people who are: Reliable – You show up, follow through, and hit deadlines Self-directed – Comfortable working independently in retail environments Detail-oriented – You notice crooked signage, loose cables, and screens that are offline Professional and personable – Respectful, courteous, and able to build rapport with store staff Comfortable with tech – Confident troubleshooting tablets, power, and connectivity issues Requirements Must be able to work as a W-2 employee (this is not a contractor or 1099 role) Previous experience with on-site technical troubleshooting of digital devices (e.g., tablets, screens, kiosks, POS hardware, or similar technology) Reliable access to a car and smartphone (used for audits and reporting) Structure & Compensation This is a part-time, W-2 position with a $22/hour starting rate. Hours fluctuate based on operational demand. Our Values At Looma, we strive to be and/or create work that is: For You | Generous, generative, humble, in your corner Incisive | Pragmatic, wise, perceptive, insightful Beautiful & Clear | Polished, elegant, detailed, conveys a sense of craftsmanship Undaunted | Tenacious, courageous, indomitable, “impenetrable ray of sun” Dependable | Trustworthy, reliable, nothing slips through the cracks Diversity & Nondiscrimination Looma is committed to promoting diversity both in our workplace and through the stories we tell. We do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, class or caste status, or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business. Applicants must be currently authorized to work in the United States.

Responsibilities

Prepare, install, and maintain Looma tablet displays in retail environments while troubleshooting hardware and mounting issues. Perform routine store audits to ensure displays are operational and respond to urgent maintenance requests.