Field Quality Specialist I Melbourne Metro West at nbn® Australia

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Civil Field Operations, Telecommunications, Construction Methodologies, Fibre Technologies, Field Engineering, Troubleshooting, Customer Engagement, Coaching, Continuous Improvement, Aerial Network Construction, Legislation Familiarity, Communication, Mentoring, Stakeholder Engagement, Quality Assurance, Safety Compliance

Industry

Telecommunications

Description

Job Expectations Not many people can say they are working on building Australia’s future - with us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and employee benefits. ***We are looking for candidates based in the Melbourne Metro West area*** nbn employee benefits: • 18 weeks of paid parental leave • Options to purchase leave and flexible holidays • Employee Assistance Programs (EAP) • Discounted gym memberships + other corporate benefits • Options for salary sacrificing including novated leasing and many more. • An inclusive work culture that priorities balance and wellbeing • A company that offers ongoing training and support with a focus on your career growth and professional development. A bit about your role As the Field Safety and Quality Specialist, you will be responsible for conducting front-line safety assurance activities and physical quality inspections on nbn workers and infrastructure. Your role will ensure compliance with all quality requirements taking necessary actions to rectify any non-compliance with nbn standards. Additionally, you will provide input and recommendations to enhance safe working practices and quality processes. You will predominantly undertake both pre and post compliance activities covering the full range of field tasks across all our technologies which include: FTTP (Fibre to the Premise), FTTN (Fibre to the Node), FTTB (Fibre to the Building), FTTC (Fibre to the Curb), HFC (Hybrid Fibre Coaxial), FW (Fixed Wireless) and SAT (Satellite). This role is based in the Melbourne Metro West area. You will be provided with a company vehicle, laptop, tools, uniform and phone (or device allowance). A bit about you If this sounds like the role for you, it’s likely you bring strong experience in a Civil or Telecommunications Field Operations environment, with a solid understanding of telecommunications construction and activation methodologies. You’re knowledgeable in copper and fibre technologies and their installation processes, and ideally have hands-on experience in field engineering—particularly troubleshooting during testing phases and resolving exchange-related issues. Your ability to effectively engage with customers and stakeholders, especially when delivering technical or construction briefings, sets you apart. You’re confident in coaching and upskilling Delivery Partner (DP) crews and supervisors, fostering a culture of continuous improvement. Experience in aerial network construction is considered a significant asset, as is familiarity with NSW-specific legislation and operational practices. You’re a strong communicator who can guide, mentor, and motivate team members while building solid relationships with internal and external stakeholders. You collaborate effectively with other safety and quality team members to maintain a consistent and aligned approach, and you’re adept at engaging with customers and community representatives to address any quality-related concerns. Life at nbn To be part of nbn is to be part of something bigger. We’ve created Australia’s network—a network made for more. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. It’s not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them. A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025. Equal Opportunities for All We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website. Where to from here? If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed. The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position. Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia. Worker Type Permanent Time Type Full time nbn is the team behind the design, build and operation of the nbn™ network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live. But the nbn™ network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come. At nbn, you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s. To apply, please follow the links and submit your resume. No cover letter or selection criteria is required.

Responsibilities

Conduct front-line safety assurance activities and physical quality inspections on nbn workers and infrastructure. Ensure compliance with quality requirements and provide recommendations to enhance safe working practices.