Field Sales Agent - Retail & SME at Yoyo Group

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Sales, Retail Sales, Fintech, Payments, Loyalty & Rewards, Client Acquisition, Relationship Management, Negotiation, Communication, Presentation, Pipeline Management, CRM, Data-Driven, Entrepreneurial Mindset, Collaboration, Customer Centric

Industry

IT Services and IT Consulting

Description

Company Description At Yoyo, it is our mission to delight people in every connection they have with our brand. Whether that is delighting our clients as we help them grow, delighting their customers with every reward we distribute, having delighted stakeholders through our exceptional performance, or having a delighted and thriving team of people who work together every day. Each of these is what we strive for and they are all equally important. We’re a team driven by passion and energy. Spiraling one another up to create a positive, dynamic environment where we learn, grow, and support each other. Our hope is that egos are left at the door, and the focus is on collaboration, learning, and the collective success of the team. We’re driven by curiosity and creativity, constantly challenging ourselves to push boundaries and be world class at what we do, in order to have a lasting and positive impact. 🚀 Job Description We’re looking for a dynamic, results-driven Field Sales Agent to grow adoption of our Retail & SME platform - a powerful solution that helps retailers connect with customers in smarter, more rewarding ways. In this role, you’ll own new merchant acquisition and partner expansion across an assigned territory. From prospecting and in-person sales to onboarding and long-term relationship management, this is a hands-on, high-impact role with real ownership and autonomy. What You’ll Own New Business Growth Identify, engage, and acquire new SME and retail partners within your territory Prospect through in-person visits, calls, and targeted outreach Work alongside integrated channel partners to drive growth Client Acquisition & Onboarding Present and demo Yoyo’s loyalty solution to merchants Negotiate agreements and close deals Ensure smooth onboarding and activation of new partners Relationship Management Build strong, long-term relationships with merchants Support partner success, activation, and retention Collaboration & Coordination Work closely with Product, Marketing, and internal teams to ensure seamless implementation Align go-to-market messaging and feedback from the field CRM, Pipeline & Performance Management (HubSpot) Use HubSpot CRM as your primary tool to manage leads, opportunities, and accounts Maintain accurate, up-to-date records of all prospecting, meetings, and deal stages Actively manage your sales pipeline from lead generation through to close and activation Track and report on key performance metrics including conversion rates, deal velocity, activation, and growth Use CRM data and insights to prioritise activities, forecast performance, and continuously improve results Performance & Territory Management Own and manage your sales pipeline and territory performance Track and report on KPIs including leads, conversion, activation, and growth Qualifications 2–3 years’ experience in field sales, retail sales, fintech/payments, loyalty & rewards, or SME-focused solution Additional Information What Success Looks Like Consistent acquisition and activation of new retail and SME partners A healthy, well-managed sales pipeline Strong conversion and activation rates Trusted relationships with merchants that drive long-term value Ideal Candidates are: Proven track record of selling to retailers or merchants in a face-to-face, territory-based role Strong communication, presentation, and negotiation skills Self-motivated and comfortable working independently while managing your own schedule and territory Willing and able to travel regularly within assigned areas Data- and results-driven, with experience managing pipelines and sales KPIs Entrepreneurial mindset with a passion for building relationships from the ground up Collaborative team player who contributes to long-term partner and company success Why Join Yoyo You’ll be part of a fast-growing fintech team reshaping how retailers engage and retain customers. This role offers real ownership of territory growth, the opportunity to build a merchant base from scratch, and direct impact on how our platform is adopted across South Africa. If you thrive in a hands-on sales role, enjoy autonomy and travel, and want to make a meaningful impact — this is the role for you. Our Yoyo values, we are looking for a team member that will always live out and demonstrate behaviours aligned to our values: Be extremely customer centric: in everything we do, serve and delight our customers, using data to continuously improve. Be a passionate team player: spiral up, be positive, bring momentum, and energy to those around you, leave ego at the door and be teachable. Be an owner: be accountable and take responsibility. Find solutions, learn from your mistakes and own tasks to completion. Be world-class at speed: delivering world leading solutions that delight our clients and customers. Be curious and creative: constantly innovating, exploring, learning, stretching ourselves, pushing the boundaries and thinking out of the box

Responsibilities

The Field Sales Agent will be responsible for acquiring new retail and SME partners, managing the sales pipeline, and ensuring successful onboarding and relationship management. This role involves hands-on sales activities, including prospecting, presenting solutions, and collaborating with internal teams.