Field Sales Specialist - Durban West at iKhokha

Durban, KwaZulu-Natal, South Africa -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Sales, Outbound Sales, Customer Relationship Management, Sales Pipeline Management, Communication Skills, Problem Solving, Sales Target Achievement, FICA Documentation, Market Research, Sales Prospecting, Technical Knowledge, Team Collaboration, Customer Complaints Resolution, Sales Software, CRM Software, Time Management

Industry

Financial Services

Description

Company Description iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa. Job Description Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments. Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you. So, what will you do? You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in the Durban West region: Trade areas: Pinetown, Chatsworth, Marianhill, Isipingo, Bluff, Clairwood, Jacobs, Sydenham, Brickfield, Overport, Sherwood, Malvern, Queensburgh, Seaview, Umbilo, Glenwood. We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals. If you enjoy a fast paced environment and love a challenge, then keep reading on... In addition to the above, you will: Prospect and canvass for new customers in targeted areas and targeted industries Post-sale call and follow ups, logging all activity and demos with clients Promotional or new product upsell/cross sell/service calls Research new sales leads, plan country trips and execute plans to acquire new customers Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business Sign-up merchants and assist them with FICA documentation required Complimentary follow up visits Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns Uphold company standards and values at all times when representing the brand Monitor competition in the marketplace and share any relevant insights Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management. Maintain professional and technical knowledge through ongoing self and shared learning. Qualifications Completed Matric Deal breakers: Minimum 3 year’s Field/Outbound Sales experience. Previous exposure working within merchant services or banking sector is advantageous. Excellent communication skills both verbal and written. Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM. FICA training advantageous. Valid driver’s license and own reliable transport is essential. Applicants must currently reside in Durban. Additional Skills & Knowledge: Proven track record delivering on sales targets and successfully dealing with customer relationships. Advanced knowledge of Sales funnel & pipeline management. Additional Information Perks of joining the Tribe? Work in a high-growth company with tangible results you're accountable for. Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions. Visionary leadership. Seize the opportunity for study leave. Access to on-demand learning at your fingertips. Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so). If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista. Stay Sharp! Job scams are out there, but we’ve got your back. Here’s how to keep it real when applying: Apply the iK way: Go via our Careers page or verified platforms (Smart Recruiters). We’ll never ask for payment, personal financial details, or anything unusual during the hiring process. If someone does, it’s a scam, report it. If something feels off, pause and confirm the role on our site before responding. Your journey to join the iKTribe starts with trust and we’re here to keep it simple and secure.

Responsibilities

The Field Sales Specialist will be responsible for growing the iKhokha customer base and achieving sales targets in the Durban West region. This includes prospecting for new customers, conducting follow-ups, and providing feedback on sales processes.