Field Sargent at Kates Detective Security Agency

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

0.0

Posted On

02 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team development, Incident reporting, Emergency response, Security operations, Conflict resolution, Decision-making, Communication, Performance management, Site inspections, Compliance enforcement

Industry

Security and Investigations

Description

Position Title: Operations Field Sergeant Company: Kates Detective Agency Department: Operations Reports To: Director of Operations / Field Commander Employment Type: Hourly ---------------------------------------- POSITION OVERVIEW The Operations Field Sergeant plays a critical leadership role in driving field performance, enforcing standards, and ensuring operational excellence. This position is ideal for a seasoned security professional who thrives in fast-paced environments, leads by example, and is committed to accountability, safety, and team development. ---------------------------------------- WHAT YOU’LL DO Lead & Develop Teams * Supervise and mentor field personnel to strengthen decision-making and performance * Address performance gaps while recognizing and rewarding excellence * Promote professionalism, accountability, and teamwork across all assignments Manage Incidents & Field Response * Respond to and take command of field incidents requiring supervisory oversight * Coordinate resolution efforts and escalate when appropriate * Document and communicate outcomes clearly to leadership Conduct Site Inspections * Perform routine inspections of personnel, uniforms, firearms, and equipment * Ensure smooth shift transitions and operational continuity * Review and approve reports; address any equipment or compliance issues Oversee Daily Operations * Provide real-time support and direction to field staff * Maintain accurate Supervisor Management Logs * Ensure adherence to company standards and operational directives Ensure Compliance * Enforce company policies and Illinois Department of Financial and Professional Regulation (IDFPR) requirements * Resolve conflicts through proper chain of command ---------------------------------------- WHAT YOU BRING Experience * 6+ years in the security industry * 4–5 years in a supervisory or leadership role Requirements * High school diploma or equivalent * Active PERC card (Illinois) * Valid Illinois driver’s license with insurable driving record Preferred Credentials * FOID card and firearms qualifications (if applicable) ---------------------------------------- KEY SKILLS * Strong leadership and team development abilities * Clear communication with staff, clients, and leadership * Experience with incident reporting, emergency response, and security operations * Sound judgment and conflict resolution skills ---------------------------------------- WHY JOIN US At Kates Detective Agency, you’ll take on a leadership role where your decisions directly impact field success, team performance, and client satisfaction. We value professionalism, accountability, and leaders who step up when it matters most. ---------------------------------------- EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Kates Detective Agency is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status in accordance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission.

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Responsibilities

The Operations Field Sergeant leads and mentors field personnel while ensuring operational excellence and safety standards. They are responsible for managing field incidents, conducting site inspections, and enforcing company and regulatory policies.