FIELD SERVICES ADMINISTRATOR – DALLAS, TX

Cisco-Eagle, Inc. is a 100% employee-owned company specializing in material handling equipment and system integration. We provide warehouse equipment, installation, repair, and maintenance services. Our products include conveyor systems, lifts, dock equipment, industrial carousels, storage racks, mezzanines, palletizers, and stretch wrappers.
We offer a competitive salary and benefits package, including:
✔ Paid vacation
✔ 401(k) plan
✔ Medical insurance
✔ Profit-sharing plans
✔ Employee Stock Ownership Plan (ESOP)

QUALIFICATIONS

• Strong attention to detail and accuracy
• Proficiency in Microsoft Office
• Excellent time management and organizational skills
• Professional written and verbal communication

REQUIREMENTS

• Education: High school diploma
• Experience: At least two years in administration, customer service, or a related field
• Other: Full-time, Monday–Friday | Background check required
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  

  ind

ABOUT THE ROLE

We are seeking a Field Services Administrator for our Dallas office. This role is key to ensuring the smooth operation of our Field Service Department, handling scheduling, service tickets, technician attendance, and administrative support for accounting.

KEY RESPONSIBILITIES

• Open and close service tickets
• Maintain technician attendance and timecard records
• Oversee our answering service system
• Schedule rental equipment as needed
• Arrange travel for service technicians
• Manage Preventive Maintenance service calls (scheduling, POs, documentation)
• Perform administrative accounting tasks, such as:
• Creating quotes and purchase orders (POs)
• Handling customer invoice inquiries
• Preparing project estimates