Field Service Associate, Full-Time at Arbill Industries Inc

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

0.0

Posted On

13 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory Management, Vendor Managed Inventory, Vending Machine Replenishment, Warehouse Operations, Customer Experience, Basic Maintenance, Troubleshooting, Forklift Operation, CRM, ERP, Microsoft Dynamics, P21, ASD, Communication, Time Management, Logistics

Industry

Public Safety

Description

Description The Field Service Associate (Full-Time) will represent Arbill at our client sites. He/she will manage Arbill-owned inventory and is responsible for transporting items from our Headquarters location (10450 Drummond Rd) to client locations in the Greater Philadelphia area. Main responsibilities include restocking, receiving, inventory counts and resupply. The Field Service Associate will also be tasked with identifying opportunities on site for growth and will coordinate with the Safety Advisor managing the relationship. The Field Service Associate shares a collective team goal of providing an exceptional customer experience. Exceptional customer experience is achieved by executing timely, accurate, and complete vendor-managed inventory counts and vending machine replenishments. The Associate communicates directly with the customer- providing timely and accurate information. The Associate also communicates directly with the sales operations/client success group and operations management as needed. Assigned tasks are completed with a Can Do and Respectful attitude. The hours for this role will be 8:00 am - 4:30 pm. 4 days onsite at our headquarters location (Monday - Thursday) and Fridays are work from home. May need to work weekends as needed if escalations occur. Job Duties Pack, unpack, and mark stock items using identification tag, stamp, or electronic marking tool or other labeling equipment Put away- ability to accurately move received product to storage bins. Replenish inventory to pick bins, VMI shelving, vending equipment Identify incorrect/short shipped items and immediately notify supervisor Inventory Management- ability to identify, count, and verify on hand inventory. Updates inventory counts in systems, spreadsheets, vending equipment. Identify opportunities for revenue growth and coordinate with Safety Advisor and on-site management Work independently, maintain predetermined daily schedule. Mechanically inclined, ability to perform basic maintenance, and trouble shoot. Communicate with on-site management, on-site technical personnel, on-site end users, Arbill support staff and Arbill Management. Provide any necessary training for use of vending equipment for on-site end users May operate forklift or other machinery in order to complete tasks Coordinate with Client Relations group on management and execution of client needs/requests. Ie: management of cases in Microsoft Dynamics (CRM), P21 (ERP), and ASD (vending interface) Be the face of Arbill and brand ambassador while engaging customers. Requirements High School Diploma and/or GED equivalent At least 3 years’ experience working in a warehouse environment. Comfortable working in a fast-paced environment Previous VMI/Vending experience preferred Valid Driver’s License and Reliable Transportation and ability to travel between sites Must be able to successfully complete background check and drug screen

Responsibilities

Manage and transport Arbill-owned inventory to client sites in the Greater Philadelphia area, ensuring accurate restocking and vending machine replenishment. Identify growth opportunities on-site and maintain strong communication with customers and internal operations teams.