Introduction
ALFA LAVAL is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development.
At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.
As a member of our team, you thrive in a truly diverse workplace based on empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.
Our driving force is to accelerate success for our customers, people and planet.
The Field Service Italy is looking for a Field Service Coordinator for Monza site.
Who you are

We are looking for a person with:

• Creative problem-solving and troubleshooting skills
• Open minded
• Communication capabilities
• Flexibility
• Ability to build and maintain relationships
• Commercial and technical orientation
• Strategic perspective

What about the job

In your role you will:

• Be Responsible for planning the Field Service activities
• Evaluate the necessary skills and knowledge to execute the requested service
• Make and Confirm appointment with the customer
• Be responsible to ensure an optimized service response
• Make reporting of field activity and technical report (follow up Service report)
• Verify the ordered spare parts delivery for the Field Service job
• Manage all post-op issues
• Be supervisor in pre-service site

What you know

You have:

• Technical Diploma/ Bachelor’s degree will be an asset
• 3-5 years of previous experience in the role
• Good Knowledge of Microsoft ® Windows environments and Office package (Word, Excel, PowerPoint and Outlook)
• A good command of written and spoken English

• Be Responsible for planning the Field Service activities
• Evaluate the necessary skills and knowledge to execute the requested service
• Make and Confirm appointment with the customer
• Be responsible to ensure an optimized service response
• Make reporting of field activity and technical report (follow up Service report)
• Verify the ordered spare parts delivery for the Field Service job
• Manage all post-op issues
• Be supervisor in pre-service sit