Field Service Coordinator - Harris County, TX at UnitedHealth Group Canada

Sugar Land, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

41.83

Posted On

20 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Care Coordination, Advocacy, Clinical Experience, Social Services, Communication, Microsoft Office, Home Visits, Patient Assessment, Care Planning, Community Resources, Bilingual, Transportation, Health Care, Medicaid, Team Collaboration, Problem Solving

Industry

Hospitals and Health Care

Description

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. In this Field HSS Coordinator role will be an essential element of an Integrated Care Model by relaying the pertinent information about the members’ needs and advocating for the best possible care available and ensuring they have the right services to meet their needs. This is a Field Based position with a Home-Based office. If you reside within 30-50 miles from Harris County, TX ( Zip codes 77026, 77093, 77032, 77016, 77009, 77078) market you will have the flexibility to work a hybrid/field* schedule as you take on some tough challenges. Primary Responsibilities: Assess, plan, and implement care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team Visit members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers' offices You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher), AND 5 years of experience working with ABD/SSI population within a clinical health care role, OR Associate's Degree with 3 years of clinical experience OR Unrestricted LPN/LVN license in the State of TX with 3 years of clinical experience OR CHW certification with 3 years of clinical experience Intermediate level of experience with Microsoft Office, including Word, Excel and Outlook High speed internet in residence Ability to travel in this ‘assigned area’ to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices If field based, access to reliable transportation and valid US driver’s license Preferred Qualifications: LVN/LPN license in state of Texas Ability to create, edit, save and send documents, spreadsheets and emails Reside within commutable distance of assigned duties Works on Service Plan Bilingual English and Spanish *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Responsibilities

The Field Service Coordinator will assess, plan, and implement individualized care strategies for members. They will communicate with stakeholders to ensure quality coordinated care and advocate for patients' needs.