Field Service Engineer

at  Agilent Technologies Inc

Quebec City, QC, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Nov, 2024Not Specified28 Aug, 20244 year(s) or aboveAnalytical Instruments,English,Chemistry,Icp Ms,Maintenance,Background Checks,Drug Testing,Consideration,Biochemistry,Color,Icp Oes,Communication Skills,FrenchNoNo
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Description:

JOB DESCRIPTION

As the Field Service Representative for a high-tech growth business serving the Chemical Analysis markets, your primary responsibilities will include installs, familiarization, repairs, IQ/OQ for ICP-MS, ICP-QQQ, ICP-OES, MP-AES, AA, FT-IR and UV-VIS spectroscopy products for customers in Québec, Ontario, the Maritimes and occasionally the rest of Canada.

Responsibilities:

  • On-site installation
  • Customer training
  • Repair and troubleshooting of hardware
  • Routine preventative maintenance, qualifications and verification services
  • Providing customers with high quality services
  • Adherence to environmental health and safety guidelines
  • Sites preparation prior any installation
  • Managing parts
  • Training
  • Providing feedback to manufacturing divisions
  • Working with sales forces
  • Maintaining up to date technical knowledge for assigned products

QUALIFICATIONS

  • BS Degree in Sciences (Chemistry, Biochemistry, etc.)
  • Strong logical troubleshooting skills
  • 4+ years’ experience with spectroscopy instrumentation such as ICP-MS, ICP-OES, MP-AES, AA, FT-IR and UV-VIS is required.
  • Demonstrated ability and prior experience in performing hands on maintenance, installations and selected repairs on analytical instruments is desirable.
  • Environmental, geological and metallurgical analysis application knowledge highly desirable.
  • Strong customer relationship skills are needed.
  • Must be available for up to 40% travel that may include over-night stays in remote location.
  • Must comply with Federal/Provincial government security clearance checks request when necessary for on-site work in government facilities.
  • Must comply with site access requirements that may include but not limited to medical information, drug testing or background checks.
  • Strong communication skills in English and French are mandatory.
    Geographic territory: this position will be based in the Province of Quebec or in the Maritimes
    Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Responsibilities:

  • On-site installation
  • Customer training
  • Repair and troubleshooting of hardware
  • Routine preventative maintenance, qualifications and verification services
  • Providing customers with high quality services
  • Adherence to environmental health and safety guidelines
  • Sites preparation prior any installation
  • Managing parts
  • Training
  • Providing feedback to manufacturing divisions
  • Working with sales forces
  • Maintaining up to date technical knowledge for assigned product

REQUIREMENT SUMMARY

Min:4.0Max:9.0 year(s)

Other Industry

Pharma / Biotech / Healthcare / Medical / R&D

Other

BSc

Proficient

1

Quebec City, QC, Canada