WHO WE ARE?

Octopus Digital is a pioneer in Industry 4.0 in Pakistan and the Middle East. It propels Industry 4.0 solutions, smart factories (AI and big data), and the limitless capabilities of I4.0 and IoT. Its cloud-native computing, AI-powered Topware displays data in a manner that enables even non-IT/OT professionals to obtain insights and take measures. All of this legitimizes Octopus Digital’s use of cutting-edge technologies to provide industrial clients with digitization services and a comprehensive suite of services. Octopus Digital, a multinational, has been assisting businesses in the Middle East with digitalizing their manufacturing, supply chain, and financial workflows, as well as providing strategic and operational maintenance support services. As a result, on a multi-year monthly subscription basis, decision support, actionable insights, and business intelligence are available 24x7x365 as managed and unmanaged services.

JOB DESCRIPTION:

Octopus Digital is looking for Field Service Engineer in Dubai Region. You will play a critical role in ensuring the success of our company, coordinating and administering high-level onsite and remote automation technical support, and rendering services to the installed base at our customers. You will be responsible for efficiently reporting the full life cycle of Incidents and Problems. The position will require close collaboration with all teams across Technical Support, Sales & Business Development.

PREFERRED REQUIREMENTS & QUALIFICATIONS:

• Bachelor’s Degree in Engineering (preferably in Electronics/Mechatronics) with at least 3 years of experience in specification development, installation, troubleshooting, repair, testing, and calibration of industrial instrumentation systems and equipment.
• Hands-on experience on Rockwell.
• Sound knowledge of process instrumentation & measurement systems applications in Oil & Gas, Food & Beverages, Petrochemical & other manufacturing industries.
• Knowledge of Preventive and corrective maintenance of industrial instrumentation systems and equipment.
• Understanding and interpreting P&ID content and format— including ISA symbology and naming conventions for hardware and software.
• Fluency in communication skills and command of English to effectively communicate with customers and other stakeholders, including foreign OEMs.
• Proven ability to work independently as well as lead teams of technicians.

Please refer the Job description for details