Field Service Engineer- Central London at Grundfos
LBL4, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

12 Oct, 25

Salary

0.0

Posted On

12 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Pumps

Industry

Electrical/Electronic Manufacturing

Description
Responsibilities
  • Advising the customer about shortcomings in the total system (preventing problems and offers a solution to these problems)
  • Identifying and providing solutions for service and warranty matters (special consultation with technical support may be required)
  • Preparing clear and complete service reports and ensuring that these are submitted on time (warranty claims, working hours FAS etc.)
  • Registering the identified product quality issues in the systems
  • Assisting in project execution – installation support, commissioning etc
  • Executing agreed maintenance services and SLA for service agreements
  • Provide feedback of relevant information to the respective stakeholders
  • Prepare inputs for quoting out-of-warranty repairs
  • Continuous learning and development to build up hands-on service capability
  • Master’s the use of service tools and equipment
  • Live the Grundfos’s core values and take responsibility for your own actions, colleagues, partners and customers
  • H&S awareness (shown through Hazard observation, risk assessment accuracy and safe system of work
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