We are seeking a highly motivated Field Service Engineer to join our dynamic team based in Victoria.
Currie Group Pty Ltd, is a market leading supplier to the Graphic Arts industry across Australia & New Zealand, A family owned and operated company spanning over 75 years, we are proud of our history and ongoing relationships we have forged over this time - we are a true end to end supplier !
If you have expertise in the printing industry, enjoy troubleshooting, operating machinery and committed to delivering exceptional customer service we want to hear from you.

REQUIREMENTS:

• Experience in the printing industry (flexographic, digital, offset printing, finishing, etc.)
• Strong knowledge of printing machinery, control systems, and software.
• Proven experience in operating, troubleshooting, maintenance, and repair of printing equipment.
• Ability to work independently and manage your service schedule effectively.
• Excellent communication and customer service skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• A valid driver’s license and willingness to travel.
• Degree or qualification in Engineering, Electronics, Mechatronics, or a related technical field is desirable.

• Provide onsite technical support, installation, maintenance, troubleshooting, and repair services to HP Indigo products.
• Perform preventative maintenance and system upgrades for customers in the printing industry.
• Support customers with technical inquiries, offering expert advice on equipment operations, system integration, and workflow optimization.
• Collaborate with the technical team to develop solutions for complex client needs and technical challenges.
• Manage service schedules, ensure timely completion of service requests, and maintain high customer satisfaction levels.
• Conduct training for clients on equipment operation and maintenance best practices.
• Maintain accurate service records, including reports on service activities, parts used, and recommendations for future upgrades.