HIRING PROCESS

We are looking forward to hearing from you! Apply by submitting your application and resumé in English, Please note that we do not accept applications by e-mail.

WHAT YOU’LL DO AT ELEKTA

Would you like to be part of our driven global team, where we aim to attract and invite the best competences to Elekta? We are offering you an exciting opportunity to join our Order Fulfilment & Service Organization.
This is a home-based role with a requirement to travel throughout Ireland as required and as directed by the Irish Regional Service Manager.
Engineers are informed by the office in UK or the appropriate Regional Service Manager which work needs to be undertaken, engineers are then expected to work under their own initiative to complete the tasks appointed, if necessary, problems or issues are escalated to the office in UK.
Activities include planned maintenance, emergency corrective maintenance, upgrades, installation work, courtesy calls to local customers and telephone support either from the office in UK or from a remote location. Jobs can either be completed within 1 day or may require the engineer to be away from home for several days at a time. There is a need for occasional travel to sites outside of Ireland.

RESPONSIBILITIES

• To have excellent knowledge and proven skills in electronics, mechanics, pc’s , & servers networking, high vacuum, high/low voltage & current, diagnostic equipment and a general knowledge of all engineering disciplines.
• To be able to fault find and repair at board level & below.
• To be able to manage own workload.
• To be highly motivated, dynamic, have good leadership skills & be a good problem solver.
• To have a strong customer focus and have excellent customer service skills.
• To ensure that all customers are provided with high quality care and attention throughout the sales and service process, so that each customer is fully satisfied. .
• To complete the administration requirements of the role in accordance with the quality system in a timely and accurate manner.
• To be prepared to work as required at times and locations dictated by the needs of the customer and Elekta.
• To provide feedback to the Service Manager any problems, solutions or opportunities which may need to be communicated to other parties.
• To carry out without supervision corrective maintenance within acceptable timescales prompting escalation of the problem if required and maintaining ownership of problem until customer is satisfied.