Field Service Engineer at FormFactor Inc.

Zhubei City, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Onsite Repair, Uptime Improvement, Issues Control, Critical Issues Support, Escalation, Quality Issues Collection, ENG Period Support, Customer Relationship Building, Advanced Troubleshooting, Data Collection, Data Summary, Onsite Service Leadership, Account Ownership

Industry

Semiconductor Manufacturing

Description

Forming Our Future together FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America. Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Job Description: Responsibilities: Support engineer onsite repair • PC uptime improvement • Online issues control on time • Critical issues support on time and escalation following • Quality issues collection • Limited ENG period support on time • Customer relationship builds up Advanced: • Advanced troubleshooting • Data collection and summary • Leadership for onsite service • Account ownership capability Skills: Education & Experience: No previous professional experience | Required Our Mission We enable our customers to revolutionize semiconductors with advanced packaging bringing tomorrow's electronics to life. Our Values Our values were collaboratively created to reflect the essence of who we are as a company and as a team of people. The values are created for us, by us. Our people designed the FORM acronym and imagery as a constant reminder to live these values daily. Together, we embrace these guiding principles, fostering a positive and united environment for all. Focus on the Customer Ownership & Accountability Respectfully & Effectively Communicate Motivate & Develop People Learn more by visiting HERE.

Responsibilities

The role involves providing onsite support and repair services, focusing on improving PC uptime and managing online issues promptly. Responsibilities also include timely support for critical issues, escalation management, collecting quality data, and supporting limited engineering periods.