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Field Service Engineer at Fortive

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Service, Biomedical Engineering, Customer Service, Problem Solving, Technical Troubleshooting, Preventive Maintenance, Inventory Management, Documentation, Collaboration, Self-Motivation, Organization, Physical Work, Travel, Computer Proficiency, Medical Device Industry, Regulated Environment

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Install, validate, and maintain ASP systems in hospitals and clinical facilities. Troubleshoot technical issues and provide expert guidance to hospital staff, including biomedical engineers. Own your assigned territory, managing customer relationships, service schedules, and inventory. Perform preventive maintenance and repairs to maximize system performance and uptime. Document service activities accurately and timely, including compliance and reporting requirements. Participate in a rotating on-call schedule, including occasional weekends. Lift and move equipment as needed (up to 80 lbs), and operate company vehicles safely for local and regional travel. Collaborate with sales and clinical teams to support customer-focused solutions that drive satisfaction and loyalty. Required: High school diploma or equivalent; technical or mechanical experience preferred Experience in field service, biomedical engineering, or a similar technical role Strong customer service skills and proven problem-solving abilities Self-motivated, organized, and able to work independently Comfortable with physical work, including lifting, standing, bending, and driving Ability to travel within territory, occasionally overnight and on call as needed Proficiency with basic computer programs (Word, Excel) Associate degree in electronics, biomedical engineering, or related field 4+ years in the medical device industry or biomedical field service MCP or Microsoft A+ certification (or equivalent) Experience in a regulated field service environment

Responsibilities

The Field Service Engineer will install, validate, and maintain ASP systems in hospitals and clinical facilities while troubleshooting technical issues. They will manage customer relationships, service schedules, and inventory to maximize system performance and uptime.