FIELD SERVICE ENGINEER

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA

• Execute in the field:
• Planned Maintance.
• Unplanned Maintenance.
• Corrective Repairs.
• Overhauls.
• Emergency repairs.
• Supervise Installations GEA SFT Equipment.
• Execute Commissioning GEA SFT Equipment.
• Do customer trainings.
• Support Service Sales with specific Technical questions related to GEA SFT equipment.
• Identify Customer needs.
• Offer and Execute Modernization, retrofits and / or upgrades available.
• Execute plant optimization.
• Execute the respective document closure for each activity related to field service, auto copy reports, final digital reports.
• Maintain tools, vehicle, safety elements, clothes delivered for the company in good condition to execute the assigned tasks.
• Comply necessary documentation, medical analysis, procedures to execute the assigned tasks.
• Remote support for customers and / or other service technician than need help in GEA SFT equipment.
• Training Newcomer Field Service Technician in Basic and Intermediate technical tasks.
• The position is the first level to interact with the customer to deliver services, in emergencies and / or planned service.
• Solve technical issues GEA between customer
• High impact on customer satisfaction by the service and equipment business
• Take the claims of the customer for close with a correct feedback to customer
• Take care of a complete alignment wit company policies.
• Identify new process to optimize the service execution