Job ID: 2509465-DE-Germany
Location: , , DE
Date Posted: 2025-09-04
Category: Engineering and Sciences
Subcategory: Field Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 100 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Yes
Description
SAIC is currently seeking Field Service Expert (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team.
Primary duty location is Huntsville, Alabama with travel to European Command (EUCOM) locations.
Team members will train in Huntsville for approximately 5 months and then travel 100% of the time in country for a twelve-month period.
JOB DESCRIPTION:
This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
Qualifications
REQUIRED EDUCATION:
- BS and five (5) years’ experience; six (6) years’ experience accepted in lieu of degree (per contract) - Mid-Level
- BS and nine (9) years’ experience; six (6) years’ experience accepted in lieu of degree (per contract) - Senior Level
REQUIRED SKILLS:
- Experience with tactical networks and troubleshooting
- In field operator training
- Troubleshooting of computer systems and networks
- Good oral communications
- Ability to effectively prioritize and execute tasks in high-pressure environments
- Able to work independently and efficiently with short term deadlines
DESIRED SKILLS:
- Army Air Defense background (14 or 140A or 14G)
- IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
- Experience with Virtual Machine, Cisco, and/or Windows Server
- Ability to obtain a Linux+ certification within nine (9) months of hire date
- Willingness to acquire a Commercial Driver’s License (CDL) and comply with with all requirements
- Deployment experience OCONUS
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