*Please note that travel is required for this position: 40-60% travel required.*
Join the HNI Corporation family and become a driving force in shaping exceptional workplace experiences! We’re seeking a Field Service Engineer to join our HNI Workplace Furnishings team in to cover the Pacific North West. Please note this is a remote position and will require heavy travel.

YOUR IMPACT STARTS THE DAY YOU DO!

At HNI, we’re not just about furniture; we’re about transforming spaces where people live, work, and gather. Integrity, inclusion, and belonging are at the heart of everything we do. We are looking for a Field Service Engineer to join our HNI Workplace Furnishings Operations team.
As a Field Service Engineer (FSE) with HNI, you’ll be essential to ensuring top-tier quality and customer satisfaction for our workplace furnishing solutions. Acting as the key technical liaison between the field and manufacturing, you’ll resolve quality issues, support dealer installations, and deliver valuable feedback to improve products and processes. This role drives continuous improvement through the Quality Management System (QMS) while fostering strong partnerships with dealers and installers.

• Serve as the technical bridge between the field and manufacturing to resolve quality concerns.
• Conduct on-site evaluations, offering insights to enhance product performance.
• Partner with the QMS to implement corrective actions and process improvements.
• Train and assess dealers to refine installation techniques and best practices.
• Manage safety incidents and ensure compliance with standards.
• Address escalated concerns to uphold product quality and customer satisfaction.
• Share actionable field feedback to fuel innovation and refinement.