Field Service Engineer, Inter at Keysight Technologies - Hong Kong

Hachioji, , Japan -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Equipment Repair, Calibration, Troubleshooting, Technical Communication, Process Improvement, Quality Management, English Proficiency, Japanese Communication

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. キーサイト・テクノロジーは、サービスをとても大切にしている会社です。八王子のサービスセンターはキーサイトの中でも重要な拠点となっております。この募集は、その八王子のサービスセンターのお仕事です。 Responsibilities 日本のサービスセンターで修理や校正といった計測器のメンテナンスのエンジニアの経験者を募集します。私たちは顧客満足や顧客体験を重視して日々業務に取り組んでいます。以下が主な業務内容です。主な業務機器の故障、問題個所の特定修理/校正作業の実行修理/校正作業の顧客への説明修理/校正業務のプロセスやポリシーの改善サービスに関わるプロセス全般管理サービスセンターのパフォーマンスは、納期遵守、効率性、顧客満足度、コスト管理、品質管理などのメトリクスで管理されています。 This is a position in Japan service center for an experienced repair and calibration engineer. Customer satisfaction and Customer experience are the top priority for us! Chosen individual will be responsible for the following: Major responsibilities Identify problems and failures of customer’s unit. Implement repair and calibration job Explain repair job and calibration to customers as appropriately Improve repair and calibration process and policies Manage for all process related with services We evaluate by Ship on time performance, efficiency, customer satisfaction, cost management, quality management and so on. Qualifications 高専または大卒以上電気電子等の専攻 2～5年程度の業務経験電子計測機器の修理や校正の経験があれば尚可日本語でのコミュニケーション能力英語に抵抗がない方（技術資料はほとんどが英語で、海外担当者とのやり取りもあるので英語能力もある程度必要） Graduate of a technical school or a university with a degree in electrical engineering, electronics, or a related field. 2－5 years of relevant work experience or equivalent experience. Experience in delivering maintenance such as repairing or calibrating for test&measurement equipment or precision instruments. Excellent Japanese communication skills. Comfortable with English (as most technical documents are in English and interactions with overseas counterparts are required, a certain level of English proficiency is necessary). Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Responsibilities

The engineer is responsible for identifying failures and performing repair and calibration tasks on electronic measurement equipment. Additionally, they will manage service processes and communicate technical findings to customers to ensure high satisfaction.