Field Service Engineer - Korea at SAIC

Foxborough, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Service Engineering, Technical Support, System Integration, Red Hat Enterprise Linux, Troubleshooting, Military Collaboration, Operator Training, Network Troubleshooting, Communication Skills, Prioritization, Independent Work, Equipment Handling, IAT Level II Certification, Linux Experience, Deployment Experience, Army Air Defense Background

Industry

Defense and Space Manufacturing

Description

SAIC is currently seeking Field Service Experts (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team. Primary duty location is Seoul, Camp Humphrey's (Pyeongtaek), Korea. Please note deployments with assigned unit may include hostile areas. This position also requires 4 months onsite training in Huntsville, Alabama. JOB DESCRIPTION: This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system. Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations Represent the IBCS program as the primary point of contact Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems Assist in the emplacement and initialization of the IBCS system Advise customers on the capabilities and limitations of the IBCS system Assist in troubleshooting IBCS hardware, software, and networks Provide feedback to program leadership regarding system performance and end-user feedback Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software Conduct training Support Program Help Desk Conduct scheduled equipment inventories REQUIRED EDUCATION: BS and nine (9) years’ experience; six (6) years' experience accepted in lieu of degree (per contract) REQUIRED SKILLS: Experience with tactical networks and troubleshooting Direct Linux experience In field operator training Troubleshooting of computer systems and networks Able to lift and transport equipment weighing up to 50 pounds without assistance (heavier items may require team support/equipment assistance) Good oral communications Ability to effectively prioritize and execute tasks in high-pressure environments Able to work independently and efficiently with short term deadlines REQUIRED CLEARANCE: Must possess an active DoD Secret Clearance REQUIRED CERTIFICATIONS: IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DoD 8570/8140 requirements and company policy (active Security+ CE is highly preferred) DESIRED SKILLS: Army Air Defense background (14 or 140A or 14G) IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software Ability to obtain a Linux + certification within nine (9) months of hire date Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements Deployment experience OCONUS

Responsibilities

The Field Service Engineer will provide high-level technical support and system integration for the IBCS Program, collaborating with military and civilian personnel. Responsibilities include troubleshooting hardware and software, advising customers, and conducting training.