Field Service Engineer- Large Format Printers at HP Law

, , United States -

Full Time

Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

34.13

Posted On

30 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mechanical Troubleshooting, Electrical Troubleshooting, Electronic Troubleshooting, Inkjet Printing Technology, Color Management, Computer Skills, Networking Skills, Communication Skills, Problem-Solving Skills, Pneumatic Systems Knowledge, Color Calibration, Hardware Integration, Software Integration

Industry

IT Services and IT Consulting

Description

Field Service Engineer- Large Format Printers Description - Field Service Technician – Large Format Printers About the Role: Join HP’s Global Customer Support Organization as a Field Service Technician specializing in Large Format Printers. In this role, you’ll be the face of HP for our customers, delivering exceptional on-site service, diagnostics, and repairs. You’ll work from your home base in the Miami, FL Metro Area, traveling to customer sites to ensure their printing solutions run flawlessly. This is more than a technical role—it’s about building trust, solving problems, and keeping businesses moving. What You’ll Do Install & Configure: Set up large-format printers, including hardware, software, and network components. Maintain & Repair: Perform preventive maintenance and troubleshoot mechanical, electrical, and software issues. Customer Training: Educate customers on proper usage, color management, and best practices. Project Execution: Follow installation and escalation plans to meet deadlines and quality standards. Proactive Support: Use monitoring tools to identify and prevent potential issues before they impact operations. Customer Engagement: Provide clear updates, resolve concerns promptly, and maintain high satisfaction levels. What You Bring Technical Expertise: Strong mechanical, electrical, and electronic troubleshooting skills Knowledge of inkjet printing technology and color management Solid computer/networking skills Experience: 6–8 years in field service, technical support, or printer repair (HP experience preferred) Soft Skills: Excellent communication and problem-solving abilities Ability to work independently and under pressure Other Requirements: Valid driver’s license and reliable transportation Ability to lift, bend, and stoop throughout the day Specialized Skills: Pneumatic systems knowledge Color calibration and management expertise Ability to integrate hardware/software solutions Location: Candidate must reside in the Miami, FL Metro Area. This is a field-based role with travel to customer sites. Salary: The pay range for this position is $28.85 to $34.13 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays 15 days paid time off Additional flexible paid vacation and sick leave (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law Why HP? At HP, you’ll join a team that values innovation, integrity, and customer success. You’ll receive world-class training, work with cutting-edge technology, and have opportunities to grow your career in a global organization. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 75% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" You want to reshape the way the world works. So do we. You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes how the world works for the better. A career at HP can help you build the tomorrow you want. Let’s grow together. Privacy, Terms of Use, and Accessibility Our founders believed that business exists when people work together to ‘accomplish something collectively which they could not accomplish separately.’ We uphold a zero-tolerance policy towards discrimination and treat everyone with respect. By maintaining these principles, we empower the HP team to contribute to our collective success and the future of work. Learn more about HP personal data practices at Privacy Statement, Personal Data Rights Notice (where applicable), Accessibility at HP, and Terms. You can be yourself at HP. Learn more Having trouble with this page or with applying to a role? Click here to submit a request for support.

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Responsibilities

The Field Service Engineer will install, configure, maintain, and repair large-format printers while providing exceptional customer service. This role involves educating customers on proper usage and proactively identifying potential issues to ensure smooth operations.