Field Service Engineer - Montreal at ArxIUM Inc
Montréal, QC, Canada -
Full Time


Start Date

Immediate

Expiry Date

25 Sep, 25

Salary

0.0

Posted On

26 Jun, 25

Experience

7 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Electrical/Electronic Manufacturing

Description

WHO WE ARE:

ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies.
ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.

ARxIUM is proud to offer the successful candidate

  • Medical, dental, and vision benefits or Health Spending Account
  • Company-paid life/ADD insurance
Responsibilities

ABOUT THE ROLE:

The Field Engineer (FSE) provides the front line interface of ARxIUM systems to the customer. The FSE, under minimal supervision, and with broad scope of responsibility, performs field service activities involving the installation, maintenance, repair and modification of ARxIUM systems at a customer facility. The FSR must have excellent, customer centered, communication skills.

WHAT YOU’LL BE DOING:

  • Perform software and hardware preventive and corrective maintenance.
  • Perform software and hardware emergency break fix service calls.
  • Refines and validates PLC Coding.
  • Works with the facility to schedule appropriate downtime for preventive and corrective maintenance.
  • Responsible for timely and accurate completion of all paperwork and reports. This includes ticket updates and closures, expenses, timesheets and other administrative requirements.
  • Responsible for following up on open issues, tickets and escalations.
  • Working Outside normal business hours may required to service products.
  • Performs other duties as required.
Loading...