Field Service Engineer - NJ, NY - Metro Area at MCS OPCO LLC

, , -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

92000.0

Posted On

12 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Commissioning, Troubleshooting, Preventive Maintenance, Power Electronics, Customer Service, Technical Reporting, Component Level Repair, Design Review, Field Service, Equipment Testing

Industry

Facilities Services

Description

Job Description: UPS Field Service Engineer (FSE) in the New Jersey or New York Metro Area The UPS Field Service Engineer applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment. The FSE will be home based and dispatched to customer sites as required. Specific Duties • Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within the regional coverage area • Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing • Involved in preventive maintenance, emergency response, equipment start-up and/or field modifications • Attends periodic training at the company’s headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and/or rebuilding older systems • Troubleshoots issues with the technical-support group related to maintenance or operation of equipment • Participates in the development of Methods of Procedures (MOPs) and be expected to consult with supervisor(s) concerning unusual problems and developments. Job Requirements • Preferably 3-5+ years experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s, STS, etc. • Utilizes hand tools and test equipment to perform work • Requires excellent verbal, written communication skills & customer relation skills • Must be able to provide high level of quality customer service • Must be able to complete Field Service Reports in a timely manner • Requires knowledge of equipment manufacturer’s specifications • Ability to work independently and exhibit resourcefulness • Must be able to perform repeated bending & lifting of up to 100 lbs. during certain procedures • Must be able to provide necessary pro-active recommendations to clients • Candidate must be willing to work nights & weekends when necessary • Knowledge of general computer hardware & software applications • Previous 3rd Party UPS experience a plus • UPS OEM factory training or experience in Liebert / Emerson / Vertiv , APC / MGE / Schneider , or Eaton / Powerware , a MUST • Technical degree a plus • Previous military experience and training a plus Educational Background • Technical graduate of a two-year accredited technical school in an engineering/technical field OR • Three to five years of technician experience in related power electronics field or industry

Responsibilities

The Field Service Engineer is responsible for the commissioning, maintenance, and emergency support of UPS and critical power equipment at customer sites. This includes performing design reviews, executing test procedures, and troubleshooting technical issues with support groups.