4 ON 4 OFF - FIELD SERVICE ENGINEER

Location: Field-Based
Salary: £35,256 Starting + Up To £1,000 Onboarding Bonus + Bonuses
Company: NoteMachine (A BRINK’s Company)
Shifts: 4 Days On / 4 Days Off | 09:00 – 20:30

STANDOUT BENEFITS & PERKS

• £35,256 starting salary
• Up to £1,000 onboarding bonus (dependent on experience and paid on passing probation)
• Performance Bonus – you meet your calls and targets and you could be looking forward to receiving a discretionary additional bonus
• Company van, fuel, tools & fitted uniform provided – you can also use the van for personal use as long as you follow the HMRC guidelines.
• 4-on / 4-off shift pattern – providing you with consistency & work-life balance
• Full training and ongoing development
• 22 days holiday, rising to 23 days in the annual leave year after your first anniversary.
• Medicash private healthcare & wellness benefits
• Salary sacrifice pension scheme for higher take-home pay
• Life insurance – 4 x salary cover
• Company Sickness Policy (CSP)
• Group Income Protection Scheme – subject to qualifying criteria
• Strong career growth opportunities in a growing business

· Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.
· Collaborate with customers to identify and resolve technical issues to fit with their service requirements and enable on time in full machine provision.
· Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism
· Accurately document all service transactions and keep detailed records of any repairs or replacements performed
· Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development
· Conduct quality control checks to ensure that all repairs and replacements meet company standards