FIELD SERVICE ENGINEER MIDLANDS

Perm Placements Ltd are working on behalf of our prestigious client, who have been in business since the early 1900’s and they are the UK’s market leader in the manufacture of Waste management vehicles. Their famous brand name is seen on the front of leading waste management companies cabs everyday across the United Kingdom’s streets.
Our client is looking for an enthusiastic, innovative, and dynamic multi-disciplined, Field Service Engineer to join their Midlands team.

KNOWLEDGE

5 years’ experience in maintenance and repair of Waste Management or heavy plant equipment E
Proven knowledge and the ability to demonstrate good health and safety practices E
Existing knowledge of customer base within the working area D

EXPERIENCE

Held a customer facing role for a minimum of 12 months E
Worked within the waste industry within the last 5 years D
Previous service engineer experience D
Previous supervisory experience in an engineering environment D

EDUCATION / QUALIFICATIONS

Year 3 C&G / NVQ training or equivalent in engineering E
Full product / product training D
Clean current UK driving licence E
Health and safety qualification D
HGV licence D

JOB-RELATED SKILLS & ABILITIES

Proven diagnostic skills E
Able to read and understand electrical and hydraulic schematics E
Excellent communication skills and customer service ethos E
Intermediate IT literacy (MS office intermediate) D
Ability to write reports on technical issues D
Excellent administration skills E

OTHER REQUIREMENTS

Able to safely work at heights and on top of vehicles when necessary E
Ability to adapt and remain positive to a dynamic workload E
Able to travel throughout the UK as required E
Willingness to learn and share knowledge E
To portray a professional image, in times of adversity E
Willing to be able to work overtime at short notice E

JOB PURPOSE:

To provide excellent after-sales support for all company products working as a Field Service Engineer as detailed below:

Main Duties and Responsibilities:

• Carry out servicing and repairs to all company products at customer premises and company sites when required to the highest standards.
• Carry out operator and train the trainer training as and when requested.
• Carry out LOLER inspections.
• Ensuring the customer receives the highest levels of service at all times through effective communication, job management and technical support.

QUALITY & ENVIRONMENTAL RESPONSIBILITIES:

Responsible for the management, compliance and upkeep of the quality & environmental procedures, records, and documents relevant to the role.
we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.