Field Service Engineer - QLD, Brisbane at SolarEdge

City of Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System Troubleshooting, Field Service, Product Support, System Design, Emergency Repair, Commissioning, Database Management, Customer Advising, Reporting, Interpersonal Skills, Working at Heights, CPR, First Aid, LVR, Electrical License, CEC Accreditation

Industry

Renewable Energy Semiconductor Manufacturing

Description

Are you ready to power the future? At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. **Based in Brisbane** What will you be doing? Regional resource for issues resolution over the phone with qualified personnel when on site Train, assist and supporting system troubleshooting and details with SolarEdge products at field and field problems resolution Propose internally alternative system designs to achieve better functionality of the system- best practice and efficiency design methods Travel to installers or end user customers to provide service or provide emergency repair service (fix, replace, install inverters and optimizers, communication equipment and SE accessories (CCG, sensors, metes, etc) Assist/approve commissioning of residential or commercial Solar Systems and provide final commissioning report Ensure that all qualifications remain up to date. These included. CPR, First Aid and LVR, driver’s license, car certificates and certificates for tools including PPE Work together with operations to validate the authorization to release parts needed to solve problems encountered by customers and contractors Manage the configuration database of customer installations/sites for products performance reporting, replacements or troubleshooting purposes Advise customers concerning equipment operation, maintenance, or programming Liaise with customers and EPCs to collect all necessary documentation and equipment requirements before the arrival of SEDG on site Write reports for every site visit and lodge them in the CRM. Resolve customer cases logged in the CRM. Requirements 3+ years of hands-on experience in a Technical role, including 1 year that is a customer facing role Electrical contractors license & CEC accreditation- a must Valid driver license and car- a must Travelling to sites, predominately intra-state, but also nationally Excellent interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers. Service tools – Apollo, ATE. Server Admin Self-contained and self-organized working style Working at heights license SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance. Position email null

Responsibilities

The Field Service Engineer will act as a regional resource for issue resolution, providing remote support and on-site troubleshooting, training, and repair services for SolarEdge products. Responsibilities also include assisting with system commissioning, managing configuration databases, and liaising with customers and EPCs for documentation.