JOB DESCRIPTION

For the role of Field Service Engineer we are looking for skilled professional with strong problem-solving abilities, excellent communication skills, and a solution-oriented mindset.
Your focus will be on supporting our imaging modalities Computed Tomography (CT).You will take ownership of challenges and demonstrate a proactive approach to finding solutions.
As server solutions and system communication play an increasingly important role in our services, expertise and interest in IT solutions will be a valuable asset.

• Performing service activities such as regular preventive maintenance (PM), corrective maintenance (CM), troubleshooting, upgrades, installations, and modifications, in accordance with relevant Philips quality standards.
• Maintaining a holistic overview of the system and its functional environment, with attention to features from both a technical and user (clinical) perspective.
• Responsible for the completeness and accuracy of service data, with special attention to test and verification results.
• Timely and accurate submission of work reports, escalation reports, and other relevant administrative tasks as assigned.
• Timely escalation to our Western Europe service support organization.
• Reporting customer feedback and timely follow-up on relevant assigned quality and regulatory training.